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View Full Version : Picture messages w/ 8830 (Verizon)


smalls
11-06-2007, 07:12 PM
I have an 8830 with Verizon and whenever I receive a picture message, I get a text message that directs me to retrieve my picture message at www.vzwpix.com. Is there a way to receive the actual picture message without having to be diverted to login another site? I remember with the Pearl I was able to receive the messages directly... is this done because the 8830 doesn't have a camera or is it a Verizon thing?

SheepDog
11-06-2007, 07:49 PM
I havent tried it honestly but saw this sponsor product and think it does what you want.

BBSmart Email Viewer - MobiHand Software (http://www.mobihand.com/product.asp?id=12362)

JRSCCivic98
11-06-2007, 10:15 PM
is this done because the 8830 doesn't have a camera or is it a Verizon thing?

Bingo on both accounts. VZW's practice is... "No camera, no MMS."

sLpFhaWK
11-07-2007, 12:56 AM
Thats pretty weak.. boo

jsntrenkler
11-07-2007, 02:48 AM
I thought it was a Blackberry thing?

JRSCCivic98
11-07-2007, 09:42 AM
Nope, it's a VZW/carrier thing. The phone has the neccessary OS files to support MMS.

pattachan
11-07-2007, 10:30 AM
VZW just doesn't push the MMS service book to the phone.

smalls
11-07-2007, 12:13 PM
That's too bad... it would make life so much easier to have MMS directed to the phone. Is this something that can be changed in the future?

Dawg
11-07-2007, 12:25 PM
I saw in another thread if you call vzw and ask them to enable mms on the line it will work.

jsntrenkler
11-07-2007, 12:53 PM
I saw in another thread if you call vzw and ask them to enable mms on the line it will work.


Hmmm, maybe I will give that a try for giggles, however I do have a MMS / Text Plan on my phone. Hmmm...

davidlleroy
11-07-2007, 12:55 PM
I saw in another thread if you call vzw and ask them to enable mms on the line it will work.

Anyone else had success with this? I would love to enable MMS.

pattachan
11-07-2007, 12:58 PM
Anyone else had success with this? I would love to enable MMS.

I'll call on my lunch hour and post if I have any success. I am so sick and tired of vzwpix.

jsntrenkler
11-07-2007, 01:04 PM
Let us know pattachan ... I am tired of vzwpix as well, heck it doesn't even work that well.

davidlleroy
11-07-2007, 01:05 PM
I'll call on my lunch hour and post if I have any success. I am so sick and tired of vzwpix.

Thanks

smalls
11-07-2007, 01:55 PM
I just called and got a response from a tech support rep that said the BlackBerry is a business device and for "serious" users (she emphasized that) therefore the MMS is not activated on it... and if I wanted MMS then I should get a Treo or a Motorola Q. Also she was saying how my texting plan could only receive text messages, which is bull because I have the unlimited IN PIX and TXT messages. I didn't get what she was talking about and just left it at that since she kept repeating the same things.

davidlleroy
11-07-2007, 01:58 PM
I just called and got a response from a tech support rep that said the BlackBerry is a business device and for "serious" users (she emphasized that) therefore the MMS is not activated on it... and if I wanted MMS then I should get a Treo or a Motorola Q. I didn't quite get what she was saying about how my plan was that I could only receive text messages or something. I didn't get what she was talking about and just left it at that since she kept repeating the same things.

Weak...

pattachan
11-08-2007, 09:59 AM
No luck for me either. The lady I got ahold of says apparently there is no way to provision us for this. Even though I know that's false, but I'm assuming it would force a provision for everyone.

Although I'm sure a BES IT policy could remove the provisioning she stated it was because business customers don't like the MMS.

Dawg
11-08-2007, 10:09 AM
I got the exact same response

jeremyckitching
11-08-2007, 10:29 AM
Class-action lawsuit?? LMAO!!

pattachan
11-08-2007, 10:34 AM
Honestly at this point, class action suits are a daily thing for verizon wireless. And obviously they do little to no good... I will live with my 8830 and it's no mms, shitty ringer volume, and no gps until I can get a pearl.

ciest la vie

JRSCCivic98
11-08-2007, 10:50 AM
Honestly at this point, class action suits are a daily thing for verizon wireless. And obviously they do little to no good... I will live with my 8830 and it's no mms, shitty ringer volume, and no gps until I can get a pearl.

ciest la vie

Another one bites the dust, hey hey! Another one bites the dust!

Honestly, do you think the Pearl is any better? You may get MMS, but still no real GPS. Personally I'm waiting until the 8330 comes out with disabled wifi. That should rock the house.

Dawg
11-08-2007, 10:52 AM
yall are some angry folks is all I can say Patt you can load better/louder ringtones I can hear the one I use at the other end of our busy office about 3200 square feet

pattachan
11-08-2007, 10:58 AM
Another one bites the dust, hey hey! Another one bites the dust!

Honestly, do you think the Pearl is any better? You may get MMS, but still no real GPS. Personally I'm waiting until the 8330 comes out with disabled wifi. That should rock the house.

GPS is honestly of no real concern to me. MMS, loud ringers, and at least half assed GPS is good enough.

If I wanted full GPS, I'd have a BT puck...

I upped my ringtone volume over 285% but honestly it's not something a person should have to do after buying a phone.

JRSCCivic98
11-08-2007, 11:00 AM
Hey Dawg, I' just wondering.... On that Brooke Sheilds quote... did she misspell you're as well or was that just you? :P

I think the loudest ringtone available on the 8830 is Calypso, but I hate that one.

Dawg
11-08-2007, 11:03 AM
Hey Dawg, I' just wondering.... On that Brooke Sheilds quote... did she misspell you're as well or was that just you? :P

I think the loudest ringtone available on the 8830 is Calypso, but I hate that one.

I copied it from a site and pasted it in never even thought about the spelling

I use a users tones from here is called bbclassis ringtone and its extra extra loud

JRSCCivic98
11-08-2007, 11:07 AM
Generally speaking the ringtones that come with the phone are pretty hearable (is that even a word). However, once you setup an MP3 as a ringtone, it tends to get a little soft. I think that's the part that RIM and VZW still haven't figured out to check. I've reexplained it to them many times on the phone (RIM that is).

pattachan
11-08-2007, 11:14 AM
Yeah, I used wavepad as explained in other threads on this forum. I'm just a little disappointed in RIM for allowing VZW to railroad them into screwing up their phones. Also, shame on verizon for not sending MMS service books. BOO! Oh well... pearl ordered... problem solved...

Dawg
11-08-2007, 11:23 AM
Yeah, I used wavepad as explained in other threads on this forum. I'm just a little disappointed in RIM for allowing VZW to railroad them into screwing up their phones. Also, shame on verizon for not sending MMS service books. BOO! Oh well... pearl ordered... problem solved...

The ringtones arent messed with by VZW they are installed by RIM who designed the device as a businees device. That said who wants loud obnoxious ringtones going off in their offices.

My company has a policy that once you enter the building your phone must be set to vibrate or turned off.

pattachan
11-08-2007, 11:30 AM
Actually according to RIM the ringtones that you put on the phone are supposed to be just as loud as calypso. This is a RIM error, but I blame it on VZW because they always make the manufacturers screw the phones up so bad it's a wonder anything works on them.

Dawg
11-08-2007, 11:32 AM
Actually according to RIM the ringtones that you put on the phone are supposed to be just as loud as calypso. This is a RIM error, but I blame it on VZW because they always make the manufacturers screw the phones up so bad it's a wonder anything works on them.

what ever if you dont like them go else where my device works perfectly. The ringtones are a common BB problem not a verizon one you need to look else where to place your hatred

pattachan
11-08-2007, 11:49 AM
I'm not hating, just being sarcastic. Calm down dude. I actually don't mind, because I have the ringtone problem solved. I upped the volume, problem solved.

It's not a big deal. Just makes me a little disappointed in RIM that it got screwed up.

Dawg
11-08-2007, 12:01 PM
I'm not hating, just being sarcastic. Calm down dude. I actually don't mind, because I have the ringtone problem solved. I upped the volume, problem solved.

It's not a big deal. Just makes me a little disappointed in RIM that it got screwed up.

Im not upset at all. Trust me youd know if I was upset.

pattachan
11-08-2007, 12:14 PM
My question is this: Why does it seem that this is the only phone to have the volume problems. I've owned every t-mobile BB since the 7780, and I've had the 8830 on verizon. Out of them all the 8830 is the only one with the volume issues, and no MMS. It's just kind of disappointing, hopefully the pearl will reaffirm my faith in BB. Or maybe the new software update for the 8830, who knows...

Dawg
11-08-2007, 12:18 PM
I have owned about 7 different BBs through the years and the volume of the ringtones has always been an issue

pattachan
11-08-2007, 12:36 PM
My pearl, my 8800 and my curve on T-Mobile I had to have mp3 tones set to low or medium to keep from being blasted out...

Dawg
11-08-2007, 12:37 PM
My pearl, my 8800 and my curve on T-Mobile I had to have mp3 tones set to low or medium to keep from being blasted out...

I have to do the same on my 8703 and did the same on my 8830

pattachan
11-08-2007, 12:55 PM
hmmm. Maybe I'm just going deaf in my old age.

Debias
03-27-2008, 10:33 PM
Just so you guys know how much BS Verizon is giving all of us! Check it out. Enabling / disabling the device firewall - BlackBerry 8830 (http://dts.vzw.guided.atomz.com/exec/?state=three&p=3015&ld=blackberry_8830_enable_firewall.html&q=picture%20message&prod=25420&cid=26281&rid=33897&issue=I%20cannot%20send%20and%20%2F%20or%20receive%20messages%20%28text%20%2F%20picture%20%2F%20video%29.%20How%20do%20I%20resolve%20this%3F)

But of course it wont work because they have us all locked out from being able to disable the feature.

Dawg
03-28-2008, 06:03 AM
Just so you guys know how much BS Verizon is giving all of us! Check it out. Enabling / disabling the device firewall - BlackBerry 8830 (http://dts.vzw.guided.atomz.com/exec/?state=three&p=3015&ld=blackberry_8830_enable_firewall.html&q=picture%20message&prod=25420&cid=26281&rid=33897&issue=I%20cannot%20send%20and%20%2F%20or%20receive%20messages%20%28text%20%2F%20picture%20%2F%20video%29.%20How%20do%20I%20resolve%20this%3F)

But of course it wont work because they have us all locked out from being able to disable the feature.
What are you talking about this has nothing to do with the firewall you've posted this same exact response in another thread and it didn't make sense there either

Debias
03-28-2008, 10:11 PM
What are you talking about this has nothing to do with the firewall you've posted this same exact response in another thread and it didn't make sense there either

I was simply saying that according to Verizon's web site for support they claim that the solution to receiving mms messages is to disable the fire wall. Next time check the link... I was just offering information.

cheers

Dawg
03-29-2008, 08:09 AM
I did check the link and I still couldnt figure out what you were pointing out.