BES 4.1 Issue after changing Lotus Domino Mailserver

[TTR]

Dear all,

i'm running BES 4.1 on Lotus Domino R6 with several 8800 devices.

We've moved the users to a new domino mailserver within the same domino domain and retired the old mailserver.

Since this change BES doesn't send any emails to the devices.

An enterprise activation doesn't work, too - the email (etp.dat) for example remains in the users inbox.

May someone help me? Thanks for assistance!

TTR

[x14]

Sounds like the BES is not connecting to the new mail server. You've done the typical?

- Update the mail server in the person doc.
- Rep the names.nsf to the BES.
- Make sure the BES can resolve the mail server's name.

[TTR]

yes, i've done the typical ... found the following within the log:

[45001] (11/08 12:11:24.812):{0x137C} [BIPP] Connecting to "localhost"
[40000] (11/08 12:11:24.812):{0x137C} BIPPaClient::Connect: Found 1 addresses for host "localhost"
[40000] (11/08 12:11:24.812):{0x137C} BIPPaClient::Connect: Host "localhost" @<hidden> [127.0.0.1]
[40000] (11/08 12:11:24.812):{0x137C} BIPPaClient::Connect: Trying "localhost" @<hidden> [127.0.0.1]
[20000] (11/08 12:11:25.750):{0x137C} BIPPaClient::Connect: Error calling host "localhost" [127.0.0.1] (10061)
[40000] (11/08 12:11:25.750):{0x137C} [BIPP] Connection failed
[30356] (11/08 12:11:25.750):{0x137C} Connection attempt with localhost failed

the following solution worked for me:

BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10570&sliceId=SAL_Public&dialogID=63888819&stateId=1%200%2063886549)

thx, TTR