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View Full Version : How to reset demo unit to factory defaults


slydog75
11-08-2007, 09:14 AM
I have been demoing an 8830 for my company this past week. I now need to return it but would like to get all of my info and emails out of it and reset it to factory defaults. Is there a way to do this or do I have to manually go through and delete everything? If I have to do it manually how do I remove the email settings?

jsconyers
11-08-2007, 09:15 AM
Go to options - security options - general settings, press the menu key and select wipe handheld, then type in 'blackberry' when prompted

ezrunner
11-08-2007, 09:16 AM
Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Go to options>security>clicktrackwheel>wipe handheld. This will remove all of your info!

slydog75
11-08-2007, 09:19 AM
Awesome thanks guys!

slydog75
11-08-2007, 09:25 AM
Also, FYI I"m highly recommending to our company that we go with the 8830. I'm very happy with it. THe only negative is the lack of ability to edit word/excel documents. However it appears when DocumentsToGo is available that will be solved.

JSanders
11-08-2007, 09:25 AM
BUT, that wipe will not remove all your third party applications you might have installed.

jsconyers
11-08-2007, 09:41 AM
BUT, that wipe will not remove all your third party applications you might have installed.

Correct, this will not delete any 3rd party applications you may have on the device. When running the wipe handheld on the 8830 you will be prompted with a check box to delete 3rd party applications, select that box when performing the wipe. Also you will want to remove any BIS accounts you have setup for the device as well.

Dawg
11-08-2007, 09:51 AM
jlcmder is the best way is resets everything

http://www.blackberryforums.com/general-blackberry-discussion/18789-jl_cmder.html

slydog75
11-08-2007, 10:09 AM
DO I also need to log into BIS and remove stuff there? What is the address for Verizon?

mckinneycm
11-08-2007, 11:49 AM
Have you tried eOffice for editing word/excel files???

eOffice™:word processor,Excel spreadsheet editor-for RIM,Blackberry®, DynoPlex Inc. (http://www.dynoplex.com/eOffice.shtml)