View Full Version : reset BB IM

11-11-2007, 01:59 PM
SOS - My BB8820 is displaying a yellow smiley :smile: in the right hand corner indicating I have 1 BB instant message. I cleared all of those messages but this icon will not disappear. I recycled the phone by turning off and on. How can I get rid of this icon? What do I need to do to reset it?


11-11-2007, 03:07 PM
It's a known glitch of the 4.2 OS ... Pull your battery out wait a couple seconds and then put it back in, that will solve your problem.

11-11-2007, 08:21 PM
Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Unfortunately, as just mentioned, you will need to do the battery pull. Unlike a regular PC, you do not have other options.