sprint.Blacberry.net&New 8830

[Daytripper63]

I had to replace my 8830 with another 8830 and now I can't figure out how to get my old Sprint.Blackberry.net e-mail address to work on the new unit.
Any ideas?

[juwaack68]

You have to go here:

https://bis.na.blackberry.com/html?brand=sprint&locale=en

Login and update your PIN and ESN number. Then resend your service books.

[Daytripper63]

I tried that webaddress and it is only giving me the option of creating a new address, I am trying to get the address from my old BB do you have a different web address that I can just enter my Pin & ESN
Thanks

[juwaack68]

No, you have to use that site to access your BIS account. If you can't remember your password to logon, click the 'Forgot Password' option.

[Daytripper63]

Thanks

[AnthroMatt]

After changing devices I can never log into my BIS account with Sprint. It always tells me my account has been disabled. I then have to call Sprint's BlackBerry support dept. and have them make the PIN change for me. It is pretty annoying.