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View Full Version : Blackberry 7290/BES Stuck at connecting to email.


Joseffb
06-23-2005, 08:23 AM
Don't know if this is the right place to post.

Background : Windows XP/Office 2003; My work just gave me a new 7290 Cingular. It has os 4. I've installed DM 4. I've set up a clean profile to my exchange network with no cache settings. it is set to redirect of the BES.

Problem: When I launch DM it freezes at a small window with title Redirector Settings and a message inside the window saying "Connecting to Email System". It never connects.

If I launch into a non corp profile (test profile) the DM works fine.

When I try to use Enterprise Activ. wirelessly it fails, but in my corp email I find network@<hidden> emails from the bb.

Is this a server issue? I don't know what version the BES is. Everyone elses BB works fine and IT doesn't know what is wrong.

Help would be appreciated. :bb: