BB 8700C Password

[Dreskills]

How many times do I have to change my password? It seems like every 7 days im changing it! Im scared im going to lock myself out of my phone. Is there any way to make it stay the same forever? Or until I decide to change it?

[penguin3107]

Is this a corporate BlackBerry, on a BES?

[JSanders]

If you are BES, then that schedule is set by your BES admin, you will need to speak to them.

[Dreskills]

Is this a corporate BlackBerry, on a BES?

No its my personal Blackberry on BIS

[penguin3107]

Where'd you get it? Was it ever on a BES?
Sounds like you may have an IT policy on the device from a previous BES setup.

[Dreskills]

Where'd you get it? Was it ever on a BES?
Sounds like you may have an IT policy on the device from a previous BES setup.

I don't think it was ever on BES I got it from my friend. Is there anything in the security settings I can change to make it stop making me change my password. I can turn the password off but that would defeat the point.

[penguin3107]

I don't think it was ever on BES I got it from my friend. Is there anything in the security settings I can change to make it stop making me change my password. I can turn the password off but that would defeat the point.

Go to Options > Security Options > General Settings
Scroll down and tell us what it says next to IT Policy Name:

[Dreskills]

Go to Options > Security Options > General Settings
Scroll down and tell us what it says next to IT Policy Name:

There is no place for IT Policy Name

[penguin3107]

There is no place for IT Policy Name

Weird.
I don't know what your issue is then.
There's no security settings in the BlackBerry that will allow you to manually change a password expiration.

I can only imagine that there used to be a password policy implemented on the device, and then someone manually removed the IT policy.
Not sure how else you could have ended up in this position.

[JSanders]

Where Penguin sent you, on that page, what does it say at the very bottom under "SERVICES"?

[Dreskills]

Thanks for the reply. Anyone else have this issue? I know my BB can't be the only one doing this.

[JSanders]

Hint, answer my question above?

[Dreskills]

Where Penguin sent you, on that page, what does it say at the very bottom under "SERVICES"?

Services:
BBFS1[GTALKNA1] (AES)

Secure GC Enabled

[penguin3107]

I know my BB can't be the only one doing this.

Actually, you might be.
In all my years of dealing with BlackBerry device, I've never seen it before.

[JSanders]

You have an IT Policy from "wherever" your friend got the BB.

Remove IT Policy - BlackBerryFAQ (http://blackberryfaq.com/index.php/Remove_IT_Policy)

If it had no IT policy, it would state "No Services" there.

[penguin3107]

You have an IT Policy from "wherever" your friend got the BB.

Remove IT Policy - BlackBerryFAQ (http://blackberryfaq.com/index.php/Remove_IT_Policy)

If it had no IT policy, it would state "No Services" there.

I don't think he does.
What he posted is the service for Google Talk, not an IT Policy.

[Dreskills]

You have an IT Policy from "wherever" your friend got the BB.

Remove IT Policy - BlackBerryFAQ (http://blackberryfaq.com/index.php/Remove_IT_Policy)

If it had no IT policy, it would state "No Services" there.

Ok let me get to work. Thanks for the info.

[JSanders]

oh? why would that be listed under Security > Services?

[penguin3107]

oh? why would that be listed under Security > Services?

Sounds about right, if he's using the Google Talk client.

[JSanders]

You are probably right, it being a service book.

Dreskills... go here: Options > Security Options > General Settings
Scroll to the bottom, and what is listed under "Services"?

[penguin3107]

You are probably right, it being a service book.

Dreskills... go here: Options > Security Options > General Settings
Scroll to the bottom, and what is listed under "Services"?

I edited my post... I have no idea what this guy is looking at ;-)

[Dreskills]

You are probably right, it being a service book.

Dreskills... go here: Options > Security Options > General Settings
Scroll to the bottom, and what is listed under "Services"?

I just answered that question

Services:
BBFS1[GTALKNA1] (AES)

Do I need to try to remove the IT policy? Do I have one or what?

[JSanders]

Well, you could humor us one more time , and go to Options > SECURITY, General Settings.

But if that is what is there, I don't know what your issue is... Do the IT Policy Remove anyway, if you have one, it will remove it, and if you don't, it won't hurt.

[Dreskills]

Well, you could humor us one more time , and go to Options > SECURITY, General Settings.

Could you have first looked at Options > Advanced > Service Books, did you not? <<--not the right place.

I never went to "Service Books" I went to Options > Security Options > General Settings and scrolled down to Services

BBFS1 [GTALKNA1] (AES)

What next?

[penguin3107]

What next?

Follow the IT Removal process JSanders linked to above.
Even though one isn't listed... I guess it could still be there.

[aiharkness]

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

If one has anything under services other than *** no services ***, then there is a policy (even a blank policy) on the blackberry, right? I'm confused.

[Dreskills]

I am trying to back up my BB so i will have my info back easily. When I go to do that it starts then I get. "The data was not recongized by the device" How do I fix that?

[JSanders]

Wirelessly posted (8800: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8310/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

ai> ditto

[Dreskills]

So... Can anyone help me with this backup issue?

[Dreskills]

Nevermind I got it to work. I will let you know the results.

[aiharkness]

Darn (just kidding)...... I searched and just found this.

http://www.blackberryforums.com/rim-software/99698-error-during-backup-dm-4-2-2-12-a.html#post701834

What did you do to correct the error?

[Dreskills]

Darn (just kidding)...... I searched and just found this.

http://www.blackberryforums.com/rim-software/99698-error-during-backup-dm-4-2-2-12-a.html#post701834

What did you do to correct the error?

I just said the heck with it. Copied my passwords from password manager into a notepad file saved all my ringtones in the media software synced my addresses and phone numbers and calender in outlook. Then I tried to do a backup again before I decided to wipe and it worked! It actually backed up my info. Go figure. Just for kicks I am going to clear my profiles. Your searching was not in vain! Thanks so much to all of you for the help. Results of IT policy removal coming soon (as soon as this thing finishes scrubbing)

[JSanders]

Well... anything yet?

[Dreskills]

Just finished.... I don't think that worked. I have the same info as before. I guess the only way to tell is for me to wait about 3-5 days to see if it prompts me to create a new password.

Thanks for your help and I will check back to let you know the out come.

BTW Before I enabled wireless nothing was showing under "Services" then when I enabled wireless thats when I got the other info. That has to be Google Talk

[aiharkness]

So, Google Talk puts something on the BB that shows up in options > security > general settings > services? That's funny. (funny peculiar, not funny haha).

[pinhead]

I have never used GoogleTalk. Actually, I deleted it from my phone but I have this same listing under services. My device is an 8320 from T-Mobile.

It only showed up sometime between last night and this morning though. I have stopped using that device since I am using something different but I did a few backups yesterday. On the second or third backup, since messages and calls kept coming in because I forgot to turn off the phone, the backups stopped working. I got the same error message as Dreskills.

How would an IT policy just install itself on the device without my permission and is this something I should be concerned with?

[penguin3107]

How would an IT policy just install itself on the device without my permission and is this something I should be concerned with?

It's not an IT Policy. You shouldn't be concerned.

[Dreskills]

Today is the 10th day and my password has not expired. I guess it had a IT policy on it after all. Thanks to everyone that has helped me.

Merry Christmas

[aiharkness]

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Today is the 10th day and my password has not expired. I guess it had a IT policy on it after all. Thanks to everyone that has helped me.

Merry Christmas

Thanks for the update.

[rambo47]

Have we just witnessed a "stealth IT policy"?

[MarknRaleigh]

ok ,,,,, well my 8700 says ITPolicy Name: Default
stelath or not?
8-)

[JSanders]

ok ,,,,, well my 8700 says ITPolicy Name: Default
stelath or not?
8-)

Stealth, no. "Default" is just that, the default policy pushed down from you BES Admins.

[jags84]

I have the same Problem, i do the Remove_IT_Policy from here Remove IT Policy - BlackBerryFAQ (http://blackberryfaq.com/index.php/Remove_IT_Policy) and my BB star to do that every 6-10 days says my password expire and i have to change!!...