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View Full Version : Desktop Manager Wants to Delete 3rd PArty Applications


dandunn
12-18-2007, 10:15 AM
I wanted to add the beamberry software to my blackberry via desktop manager. I started to and something locked up. I disconnected the phone even though it said it was still connected to the computer.

I went to re-try - and desktop manager wants to delete all 3rd party apps. they don't show in desktop manager any more, but it wants to remove when i want to proceed with adding beamberry.

I didn't proceed. Checked the application list on the blackberry itself, and it shows nothing except the blackberry main operating software... doesn't even show blackberry loaded apps (notebook, pass keeper, etc.)

Anyone know how to get them back to show up. All programs i had (blackberry loaded, and 3rd party apps) are still on the blackberry and operational?

Confused

Dan

NJBlackBerry
12-18-2007, 10:20 AM
Sounds like you removed (or moved) them on your PC. Desktop Manager looks for the third party apps on the Desktop, and if they are not there, it wants to remove them from the BlackBerry itself.

dandunn
12-18-2007, 10:29 AM
Sounds like you removed (or moved) them on your PC. Desktop Manager looks for the third party apps on the Desktop, and if they are not there, it wants to remove them from the BlackBerry itself.

Most apps were downloaded on blackberry handheld (yahoo messenger, sodoku, spider solitare, viigo). Beamberry was the only one i tried adding after downloading it on the desktop. I have added programs via desktop manager before so it's weird.

bundy
12-18-2007, 02:56 PM
You should have done a backup first, and then it would have had everything.

dandunn
12-18-2007, 03:50 PM
You should have done a backup first, and then it would have had everything.

i did a backup previously (several weeks prior). But i did some major address book changes. Boo on me for not syncing after the address book changes, but i'm at this point now, and was wondering if anyone else has dealt with this.

I'm ok now cause the programs are still on the blackberry, but once i go to add a programe through desktop manager, i will be in trouble.

John Clark
12-19-2007, 12:51 AM
What version of the Desktop Manager are you using? Sounds like you have an older version. Upgrade to 4.2 SP2 and it will pickup your 3rd party apps.

@<hidden>: You'll need to change your avatar as one of our moderators (jibi) is using it and he insists that others don't use it.

dandunn
12-26-2007, 04:19 PM
Would a re-install of desktop manager work? remove old, and re-install same version?

dandunn
01-14-2008, 12:27 PM
Anyone have any more ideas on this? I have not been able to get it to work yet

John Clark
01-14-2008, 12:31 PM
You're using the version of Desktop Manager I suggested above? 4.2 SP2? I don't have any trouble with DM picking up my 3rd party apps.

dandunn
01-17-2008, 08:47 AM
I am using what is listed above. Originally i did not have an issue, and everything showed up. Then one day, they didn't. I don't know what happened. If i try to load anything through desktop manager now, it wants to delete all third party apps. I odn't want to do that. Id prefer not to format and reinstall all of the as well