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View Full Version : Desktop software issue - destination directory


chilipalmer
12-18-2007, 11:24 AM
I have upgraded to the 8830. I have loaded the new desktop software on to my vista computer. After I map to my outlook and click on sync I receive the following error: "Synchonization configuration upgrade failed: The destination directory cannot be created"

I have unistalled the desktop software and reinstalled it and I keep receiving the same error. Any help appreciated.

JRSCCivic98
12-18-2007, 12:19 PM
Read through this thread and see if it applies to you.

http://www.blackberryforums.com/general-8800-series-discussion/106481-8800-vista-desktop-software-not-playing-nice.html

chilipalmer
12-18-2007, 01:02 PM
I check the security settings and allowed full control and it made no difference. The only folder I was able to find is Research in Motion.

chilipalmer
12-18-2007, 02:04 PM
I am able to load pictures and music through the media manager, but cannot sync with outlook 2002.