Desktop Manager on Windows Vista. [Archive] - BlackBerry Forums Support Community

Cam Keo

12-20-2007, 05:49 PM

Will the Desktop mananger just not run on Vista, or am I doing something wrong? I've tried downloading two versions off of the website (V4.0 and V4.3, I believe.) and I also tried using my Mom's BlackBerry disk she received when she got her BlackBerry from her Company. The downloads from the Website got errors at about 85% or so, and the Disk installed completely, but when I went to run it, it would "flash" on the screen for an instant, and wouldn't boot.

Any suggestions?

JSanders

12-20-2007, 05:55 PM

4.0 will not work on Vista.

4.2, Service Pack 2 will
4.3 will

Completely uninstall what you have installed. Download one of the above, from here:
BlackBerry Desktop Manager Downloads - BlackBerryFAQ (http://blackberryfaq.com/index.php/BlackBerry_Desktop_Manager_Downloads)

For your 8700c, you will be fine with 4.2, Service Pack 2, withOUT the Roxio Media Manager. You don't need that for the 8700.

Good luck.

Cam Keo

12-20-2007, 06:01 PM

Thanks for the response, I'm currently downloading.

(y)

Cam Keo

12-20-2007, 07:04 PM

I tried 4.2.2 and got an error....

Tried 4.3, installed correctly, restarted, and it won't boot....doing what the others were doing.

Cam Keo

12-22-2007, 12:20 AM

Any suggestions?

JSanders

12-22-2007, 12:56 AM

Maybe you need a clean uninstall of DM?
http://www.blackberryforums.com/rim-software/25937-how-perform-clean-uninstall-reinstall-blackberry-desktop-software.html

Then attempt a fresh install of 4.2 SP2.

art71

12-22-2007, 03:16 AM

Try turning ON the UAC if you have it turned off. I did that and it worked fine. I am running 4.3 currently. Hope that works for you.

Cam Keo

12-22-2007, 12:49 PM

Sorry, but what is UAC, exactly?

Edit: Nevermind, I found out what it is. How do I access this?

Oxygen

12-22-2007, 12:55 PM

can i download windows on my 8130 pearl from verizon? if i can, what one should i download? thanks guys

JSanders

12-22-2007, 01:05 PM

Wirelessly posted (8800: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8310/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

can i download windows on my 8130 pearl from verizon? if i can, what one should i download? thanks guys

No you cannot. No.

Oxygen

12-22-2007, 01:29 PM

that sucks ..

NoLimitz80

12-22-2007, 01:35 PM

Sorry, but what is UAC, exactly?

Edit: Nevermind, I found out what it is. How do I access this?

Here is how to turn on and off UAC: Disable User Account Control (UAC) the Easy Way on Windows Vista :: the How-To Geek (http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/)

Cam Keo

12-22-2007, 05:31 PM

Gah. This is beginning to become quite frustrating for me. It was already turned off. My Blackberry Arrived today, although I won't get it until tomorrow. (not home.)

JSanders

12-22-2007, 06:21 PM

Trying a clean uninstall of ALL you have installed. Start fresh with a DM install. See the link above.

Cam Keo

12-22-2007, 06:58 PM

Tried that, too.

OVERKILL

12-22-2007, 10:19 PM

I have 4.3 and Roxio Media Manager keeps crashing.

Runtime Error!

Program C:\Program Files\Roxio\Media Manager 9\MediaManager9.exe

This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information

TroyDBrown

12-22-2007, 10:24 PM

I am running Vista and 4.3. First let me recomend not running 4.3 yet. I suggest what JSanders suggested a fresh install of 4.2 SP2. Be sure to totally delete DM first.

Run the install as an Administrator and once installed run DM as Administrator.

TroyDBrown

12-22-2007, 10:25 PM

I have 4.3 and Roxio Media Manager keeps crashing.

Delete and reinstall.

OVERKILL

12-22-2007, 11:14 PM

Delete and reinstall.

Had already started that, it's strange though, because it WAS working, but it seems the latest bout of Vista/Office 2007 updates broke it for some strange reason.

TroyDBrown

12-22-2007, 11:24 PM

Had already started that, it's strange though, because it WAS working, but it seems the latest bout of Vista/Office 2007 updates broke it for some strange reason.

Same thing hapened to me. I am not a fan of 4.3 DM

OVERKILL

12-22-2007, 11:27 PM

Same thing hapened to me. I am not a fan of 4.3 DM

It's pretty though ;)

TroyDBrown

12-22-2007, 11:29 PM

It's pretty though ;)

I do agree with that! I like the features I just wish it played better with Vista. Well I wish everything played better with Vista, ok I will be honest I wish Vista played better with Vista. :razz:

OVERKILL

12-22-2007, 11:33 PM

I do agree with that! I like the features I just wish it played better with Vista. Well I wish everything played better with Vista, ok I will be honest I wish Vista played better with Vista. :razz:

Yes, agreed. SP1 RC1 link appeared in my Inbox from MS for Vista last week. Earlier, SP1 RC1 for Office 2007 did too, and then Gold came out a week later! I'm hoping SP1 for Vista (similar to how SP1 for 2k, and SP1 for XP) enhances Vista's playing skills a touch, as I'm getting a bit frustrated with it's behaviour in regards to certain items, this only being one of them, and far from the most prominent.

jetspeedz

12-30-2007, 04:28 PM

Got it to work.. right click and run as admin.. thanks... what a pain with vista

i should add, i was not able to get 4.2 sp2 to work.. same problem

only 4.3 is working...

Ok one more update... this seems to be a problem at least with my computer.. During the installation if i select only for this User instead of all users it will not work and changing the folder to something other then progra~1\Research in Motion\ will cause it to fail as well..

got 4.2 working after reinstalling a few times..

ohad_129

12-31-2007, 12:41 AM

Bob Newman

12-31-2007, 07:51 AM

I have version 4.2.2.12 and it seems to work fine. However the help file will not run, I get an error message that says it is not in a Vista compatible format. Perhaps someone can say if there is a work around for this.

Bob