BlackBerry v4.1.0 for the 8703e Series Wireless Device

[y2kcbr]

Does anyone have this software available? I have a user that is receiving an error (see below)
http://www.blackberryforums.com/general-8700-series-discussion/69884-error-when-starting-desktop-manager.html
and cannot bypass this error.

We have tried upgrading to 4.2.x Desktop Software to no avail...


Thanks in advance

[greenspade]

Have you tried the Desktop Manager 4.3? I run it and it is quite an improvement over their previous versions.

BlackBerry - BlackBerry - Sys Req V4-3 (http://na.blackberry.com/eng/services/desktop/req_4dot3.jsp)

Or go to:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
And in the pull down menu it list every desktop manager version 4.0, 4.1, 4.2 and on.

Hope that helps.

[y2kcbr]

Just a follow up in the event someone else gets this error.

I tried above and was unable to bypass the error. What I wound up doing was deleting his local profile from his PC, after doing a backup of his favs, email seetings etc, then had him log back on to recreate his profile. Issue was gone.