View Full Version : can't delete stored messages.

01-19-2008, 04:49 PM
Hi everybody . I have a problem . I have just been offered a Blackberry 8700f (which had been used by my brother for a long time) . The problem is that I can't manage to delete the (so many) messages that are stored in it .
Thank you for your help .

P.S The messages I receive now are easy to delete (by following the usual steps).

01-20-2008, 02:18 PM
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

mokright, I've been waiting to see replies. Don't know answer. But when you delete a message, what happens? Just nothing, or what? Have you done a hard reset (pulled battery)?

01-21-2008, 04:02 PM
When I try to delete any of the old messages , a window appears ,"DELETE ?"
I confirm . But nothing happens .
Can anyone help me because the memory must be almost full .
Thank you in advance .

01-21-2008, 04:04 PM
I even pulled the battery out but nothing happened . The messages arestill there .

Mr. Opportunist
01-22-2008, 02:49 PM
I had this happen to me before, I just wiped the device. Saves time and the headache with trying to figure out other methods.

01-22-2008, 02:52 PM
I am thinking that this device may have been on a BES and was at some point a new EA was performed. I think I have read before that a change on BES and with Outlook, like username has orphaned messages and they could not be removed.

01-22-2008, 04:15 PM
hmmm didnt hear of this before, but as told, i think a whipe should do the trick. A whipe is the solution to a lot of blackberry probs :)

05-22-2008, 04:36 AM
Plug In your blackberry via USB

Go into your desktop software 4.3 (Latest Version at the time of post)

Select > Backup and restore

Select > Advanced

The device should sync.

Scroll down to messages you can then clear the list from there.

PS you may want to take a back up before hand!

Hope this helps.