can't delete stored messages.

[mokright]

Hi everybody . I have a problem . I have just been offered a Blackberry 8700f (which had been used by my brother for a long time) . The problem is that I can't manage to delete the (so many) messages that are stored in it .
Thank you for your help .

P.S The messages I receive now are easy to delete (by following the usual steps).

[aiharkness]

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

mokright, I've been waiting to see replies. Don't know answer. But when you delete a message, what happens? Just nothing, or what? Have you done a hard reset (pulled battery)?

[mokright]

When I try to delete any of the old messages , a window appears ,"DELETE ?"
I confirm . But nothing happens .
Can anyone help me because the memory must be almost full .
Thank you in advance .

[mokright]

I even pulled the battery out but nothing happened . The messages arestill there .

[Mr. Opportunist]

I had this happen to me before, I just wiped the device. Saves time and the headache with trying to figure out other methods.

[Thatzmister2u]

I am thinking that this device may have been on a BES and was at some point a new EA was performed. I think I have read before that a change on BES and with Outlook, like username has orphaned messages and they could not be removed.

[moorken]

hmmm didnt hear of this before, but as told, i think a whipe should do the trick. A whipe is the solution to a lot of blackberry probs :)

[FireFly666]

Plug In your blackberry via USB

Go into your desktop software 4.3 (Latest Version at the time of post)

Select > Backup and restore

Select > Advanced

The device should sync.

Scroll down to messages you can then clear the list from there.

PS you may want to take a back up before hand!

Hope this helps.

Damian