PDA

View Full Version : Pay for Tech support?


DanWaltz
02-05-2008, 03:49 PM
Do you have to pay for tech support from blackberry?

I was at their website and didn't see anyway to sent a question to a tech person unless I signed up for a paid service plan.

Is this correct?

jberg29
02-05-2008, 03:52 PM
If you need help with your BB. You can call your provider they might be able to help. I have called T-mobile multiple times and they are great. Or you can post a question here and someone might be able to help.

Sorry to answer your question, they do charge unless you have Tsupport through Rim.

x14
02-05-2008, 03:52 PM
You need to go through your wireless carrier for free support. Support directly from RIM require payment or a support contract.

tsac
02-05-2008, 04:00 PM
99% of the questions you may have can be answered right here.
1% will need a carrier. That 1% will drive you crazy.

Welcome to the forums

bertiebassett
02-06-2008, 08:53 AM
99% of the questions you may have can be answered right here.
1% will need a carrier. That 1% will drive you crazy. :smile: :smile: :smile:

takeshi
02-06-2008, 10:38 AM
Do you have to pay for tech support from blackberry?
Nope -- issues are escalated to RIM via your carrier.

tgeekb
02-06-2008, 04:23 PM
99% of the questions you may have can be answered right here.
1% will need a carrier. That 1% will drive you crazy.

Welcome to the forums

Ditto (y)

tsac
02-06-2008, 07:36 PM
Nope -- issues are escalated to RIM via your carrier.

Provided you get past the carriers help desk :cry: