PDA

View Full Version : Interesting info on cell phone customer satisfaction


doublestack
02-07-2008, 11:04 PM
Sorry if this is a re-post.

72% of iPhone owners satisfied; #1 in planned purchases - iPhone Atlas (http://www.iphoneatlas.com/2008/02/07/72-of-iphone-owners-satisfied-1-in-planned-purchases/)

Sith_Apprentice
02-07-2008, 11:06 PM
cant find at the moment the study, but iphone's avg return rate is over 3 times higher than BBs

doublestack
02-07-2008, 11:15 PM
cant find at the moment the study, but iphone's avg return rate is over 3 times higher than BBs

I don't doubt it. I personally think it is a mixture of marginal AT&T service in some areas (compared to vzw converts) and the "wow" factor wearing off fast.

I have both a 8830 and iPhone. I use them differently. I love them both for different reasons.

Sith_Apprentice
02-07-2008, 11:21 PM
and the fact that blackberrys across all carriers worldwide have less than a 3% return rate lol