PDA

View Full Version : Another outage? 02/12


secretspaz
02-12-2008, 03:26 PM
Is anyone else experiencing an outage?
I cant connect to any of my data services..
It just started about 30 minutes ago.

I'm in Southern California.

Thatzmister2u
02-12-2008, 03:27 PM
Nor Cal AT&T I am fine. Did you try a battery pull by chance?

JSanders
02-12-2008, 03:31 PM
All is well here, AT&T, BIS, Birmingham.

I knew someone would cry wolf.

secretspaz
02-12-2008, 03:31 PM
yup.
Ill try again just in case..

audit
02-12-2008, 03:32 PM
NOTHING has come across the Outage List and everything is good here on the BES and I'm getting slammed with BIS emails.

NJBlackBerry
02-12-2008, 03:34 PM
I can't believe it's the first one!

secretspaz
02-12-2008, 03:38 PM
Second battery pull did nothing =(

Maybe its T-mo specific?

eh, I shouldnt be doing this at work anyway..

Sith_Apprentice
02-12-2008, 03:39 PM
what does it say in the top right corner for network coverage?

kpatyk
02-12-2008, 03:40 PM
RIM is currently experiencing an issue that is causing approximately 50% of BlackBerry customers to be without service. This outage is affecting all carriers.

RIM is working diligently to resolve the issue, and there is no ETA for when connections will be restored at this time.
:cry:

daphne
02-12-2008, 03:41 PM
Posted here, which is an unusual thing for SANS to post.

SANS Internet Storm Center; Cooperative Network Security Community - Internet Security - isc (http://isc.sans.org/diary.html?storyid=3970)

RIM Blackberry outage
Published: 2008-02-12,
Last Updated: 2008-02-12 00:16:47 UTC
by Stephen Hall (Version: 1)
A number of readers have contacted us about the current RIM Blackberry outage. It would appear that this is affecting a large number of Blackberry users in the US. Although this is not a security posting, we do understand that a lot of security and system admin staff are attached to their Blackberry so its time to hold together fellow admins until the e-mails start flowing.

I'm not having any problem, however.

Sith_Apprentice
02-12-2008, 03:41 PM
that cannot be right. 40 blackberries in my house, you would think 1 has an issue, or someone would have reported it on DataOutages.com Where did you get this info? also welcome to the forums. a second outage in as many days would be devastating

secretspaz
02-12-2008, 03:43 PM
Its an uppercase EDGE, Im also on my WiFi connection.
*shrug* it cuts out temporarily..oh well.

NJBlackBerry
02-12-2008, 03:44 PM
Over 1000 in the US. BES' all over. No complaints.

Sith_Apprentice
02-12-2008, 03:44 PM
hmm, no issues in DC. Let me call a buddy in LA and another in Pheonix and lets see how they are doing.

Blackberry support center doesnt have any outage reports

audit
02-12-2008, 03:45 PM
Well damn, if there's another outage then post it to the list!!!

Sith_Apprentice
02-12-2008, 03:48 PM
Co-Workers in the Southwest US have no had any issues, nor have any of the stores they support. Try placing a call to your carrier and see what they have to say

secretspaz
02-12-2008, 03:50 PM
Well damn, if there's another outage then post it to the list!!!

Lets not jump to conclusions now.
Thats why I came here first, to see what was up.

it might just be a temporary outage. As it sometimes connects, sometimes doesnt.

Sith_Apprentice
02-12-2008, 03:52 PM
it also could be a carrier issue. RIM support, RIM customer Serivce, and noone on DataOutages have reported anything. Try calling Tmobile. On the other hand you may be the first to report, but lets rule out Tmo first

audit
02-12-2008, 03:53 PM
See the list isn't for just global or national outages, if someone is down in a certain state, country, city, carrier, then they post to see if others are having the same issue.

JSanders
02-12-2008, 03:53 PM
RIM is currently experiencing an issue that is causing approximately 50% of BlackBerry customers to be without service. This outage is affecting all carriers.

RIM is working diligently to resolve the issue, and there is no ETA for when connections will be restored at this time.
:cry:

Can you cite a source of this, or is this post supposedly a bad joke?

Sith_Apprentice
02-12-2008, 03:54 PM
"Currently we are not experiencing any Outages" - Tsupport

secretspaz
02-12-2008, 03:54 PM
it also could be a carrier issue. RIM support, RIM customer Serivce, and noone on DataOutages have reported anything. Try calling Tmobile. On the other hand you may be the first to report, but lets rule out Tmo first

Thanks Sith, I will =)

Strozak
02-12-2008, 04:20 PM
The only issue for us is Pending Emails. Like last time there was an outage RIM is sending them in batches so the service doesnt fail again. Right now i have a ton of pending messages on both of my servers and it email is coming into the blackberries anywhere from 10 to 30 minutes behind.

paulbblc
02-12-2008, 04:23 PM
Can you cite a source of this, or is this post supposedly a bad joke?

They yanked it out of the email that was sent out yesterday...

JSanders
02-12-2008, 04:24 PM
Yea, I am thinking so as well...

I have a feeling that airstrike post was from one of our former members.

Sith_Apprentice
02-12-2008, 04:25 PM
no issues with email here, both BIS and BES are working just fine. Also was just down at a congressmans office helping them out with getting to know their devices, and they would have been the first to jump down my throat if there was an issue.

gkallen
02-12-2008, 04:26 PM
No issues here in ATL.

secretspaz
02-12-2008, 04:38 PM
we can lock this now, since i dont think its a network issue..just my phone =(
its reset itself twice in the past half hour =(

Sith_Apprentice
02-12-2008, 04:40 PM
sorry to hear it is your phone, you can try to upgrade/downgrade the OS and see if that helps you. Follow the instructions in Main Page - BlackBerryFAQ.com (http://www.blackberryfaq.com) if you need help. glad it isnt a network issue though

tommyboy
02-12-2008, 04:49 PM
My carrier@<hidden> email address is not working today at all. I called data support but they aren't sure what's causing the issue.

BFEINZIMER
02-12-2008, 04:55 PM
http://lh5.google.com/BFEINZIMER/R7Hp8fgCMVI/AAAAAAAAAIs/8hxIL7ahRBo/s800/RIM_Shoulder_Shrug.png

JSanders
02-12-2008, 05:08 PM
My carrier@<hidden> email address is not working today at all. I called data support but they aren't sure what's causing the issue.

hopefully your email address is formatted differently that above, or it would certainly not work. :oops:

ricpac
02-12-2008, 06:35 PM
Oh no, it's the that old lady again!

JSanders
02-12-2008, 06:37 PM
I can see from the wiring behind her how she keeps her hair so nice permed.

ricpac
02-12-2008, 06:40 PM
i've been having ugly dreams lately due to too much blackberrys, i should start going back to watchin tv :?

Xord
02-12-2008, 06:53 PM
Is anyone else experiencing an outage?
I cant connect to any of my data services..
It just started about 30 minutes ago.

I'm in Southern California.

Yes, around 3:30pm MST we stopped getting BB service again... we have our own BES server that talks thru Rogers (Alberta, Canada)!

Called support - they deny everything :?

roofus
02-12-2008, 07:02 PM
http://lh5.google.com/BFEINZIMER/R7Hp8fgCMVI/AAAAAAAAAIs/8hxIL7ahRBo/s800/RIM_Shoulder_Shrug.png

Is that the wife or the girlfriend?

02MK4
02-12-2008, 07:08 PM
im in east canada telus and im fine here

tommyboy
02-12-2008, 07:09 PM
hopefully your email address is formatted differently that above, or it would certainly not work. :oops:

It is formatted different it's actually: username@<hidden>
the data rep I spoke to told me it's because I don't have a BB data plan which made me laugh because I do have one. He then assumed I was in an area with 1 bar of signal I said wrong its an area where I have 5 bars. After that he said let me look at your account and put me on hold. After a few mins he came back and said that he found the problem, I said that's fantastic and proceeded to ask him what the issue was.

He started to lecture me about filters and told me that it seems that my gmail accounts have filters on them and that there is NO need to EVER use a filter on any BlackBerry. I told him that I have filters in place so I do not receive a duplicate email of a sent email. He told me it's impossible for gmail to ever send a duplicate and that with google's smarts that their email implementation is second to none. I held my temper and asked to speak to somebody else as this guy was just out to lunch.

He refused and told me that he is top tier support for RIM via the carrier therefore knows the ins and outs. I was unable to send service books on my end and asked if he could at least do that as maybe it'll work he said no so I hung up. Called again and the CSR I spoke to was much better. He reprovisioned my account and sent my service books and now all is fine again.

johnlynch2000
02-12-2008, 07:12 PM
Is anyone else experiencing an outage?
I cant connect to any of my data services..
It just started about 30 minutes ago.

I'm in Southern California.

It's 4:10PM I'm in Chico, Ca. I just upgraded from a perl to an 8820. I can't register on http://mycingular.blackberry.net FireFox says "Server taking too long to respond"

Voice works however I need to register for data.

Anyway around this?

BFEINZIMER
02-12-2008, 07:24 PM
Is that the wife or the girlfriend?

Its actually that lady from the sex talk tv show. but i thought it would make good for our recent outages haha

Lex Luthor
02-12-2008, 08:01 PM
Almost every Canadian knows who Sue Johannson is! I'm not sure if she's well known in the States though.

BFEINZIMER
02-12-2008, 08:02 PM
I don't know but I saw the show for a couple minutes once and she freaked me out! I prefer Dr. Drew on loveline kroq baby

livinginx
02-12-2008, 08:13 PM
When I woke up this morning, I hopped on the tubes and checked my work email from home. There was an email sent to all of the stores in my company stating that "the Black Berry Server form Sprint/Nextel has crashed and they are not aware of when they will get it back up and running."

But, it seems to be more widespread then just Sprint/Nextel. Especially considering that I woke up to the phone's email alert. I haven't had any issues at all with it, but thought I would share with you guys what I saw right away this morning.

***
Well, guess it wasn't exactly morning, it was about noon.

whoknows1
02-12-2008, 08:59 PM
My BIS has not been working well today either. I am getting late emails. I am on the Nextel network in the Knoxville area.

livinginx
02-12-2008, 11:23 PM
Wirelessly posted (BlackBerry7100i/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/103)

Ok, I guess I was mistaken. The emails I received earlier must have been a fluke. But pin messages aren't working for me at all. I really don't do a whole lot of those.

Baldie
02-13-2008, 09:13 AM
I am in Fresno, CA and on the sprint/nextel network and haven't gotten my emails either. I checked my hotmail/gmail accounts and they have gotten new emails last night but never made it to my 8130. Any updates???

JSanders
02-13-2008, 09:20 AM
There is no current outage reported on RIM or any carriers.

As always, try each of these tips first:
My Email Stopped Arriving - BlackBerryFAQ.com (http://blackberryfaq.com/index.php/My_Email_Stopped_Arriving)

Baldie
02-13-2008, 09:24 AM
When I woke up this morning, I hopped on the tubes and checked my work email from home. There was an email sent to all of the stores in my company stating that "the Black Berry Server form Sprint/Nextel has crashed and they are not aware of when they will get it back up and running."

But, it seems to be more widespread then just Sprint/Nextel. Especially considering that I woke up to the phone's email alert. I haven't had any issues at all with it, but thought I would share with you guys what I saw right away this morning.

***
Well, guess it wasn't exactly morning, it was about noon.

Where he get this info then?

Baldie
02-13-2008, 10:01 AM
Performed the steps to fix the email issue but it has not fixed it.

JSanders
02-13-2008, 10:04 AM
Can you send PIN messages?

biggdogg40509
02-13-2008, 10:08 AM
Nextel in KY here seems to be down too.

JSanders
02-13-2008, 10:10 AM
If all the email support tips and have been tried, AND your PIN messaging fails, call your carrier support.

You might consider posting/checking here as well.

-= Dataoutages.com =- (http://www.dataoutages.com)

Baldie
02-13-2008, 10:13 AM
Can you send PIN messages?

When I signed into the sprint BIS site and requested to have my password sent via PIN and still have not received that message. That was about 20 min ago. Luckily I was able to remember the password to log in to resend the service books but still nothing.

Sith_Apprentice
02-13-2008, 10:16 AM
call your carrier, Sprint in MD/DC/VA is working fine, and a co-worker sent me a PIN message from LA via Sprint about an hour ago.

JSanders
02-13-2008, 10:17 AM
Baldie, PIN message me... does yours show a check mark and D delivered?

242b581d

Baldie
02-13-2008, 10:22 AM
Baldie, PIN message me... does yours show a check mark and D delivered?

242b581d

I just sent you a PIN and it continues to show in RED with a clock icon next to it.

I reported it on dataoutage.com. A person in NY also reported outage as well.

JSanders
02-13-2008, 10:22 AM
PM me your PIN, let me try

audit
02-13-2008, 10:23 AM
I reported it on dataoutage.com. A person in NY also reported outage as well.

Nothing has come through and I've been watching the mail logs.

biggdogg40509
02-13-2008, 10:24 AM
back up here.

Dawg
02-13-2008, 10:25 AM
I know js is working I just sent him a message and he replied instantly

Sith_Apprentice
02-13-2008, 10:26 AM
sounds like a localized carrier issue. I have 5 blackberrys sitting next to me and all are receiving email within a few seconds of one another. biggdogg anything to do in lexington? ill be down there in a couple weeks to conduct trainings.

Dawg
02-13-2008, 10:29 AM
sounds like a localized carrier issue. I have 5 blackberrys sitting next to me and all are receiving email within a few seconds of one another. biggdogg anything to do in lexington? ill be down there in a couple weeks to conduct trainings.

Yeah all my people on sprint nextel in atlanta are working fine. I sent and recieved PIN messages to all of them.


Sith when you coming down to Atlanta?

Sith_Apprentice
02-13-2008, 10:30 AM
not in the next 5 weeks lol. my entire life is planned out until just about the end of march :sad: luckily i get my weekends to myself. Closest ill be to atlanta is VA Beach in the next 5 weeks

JSanders
02-13-2008, 10:30 AM
Baldie, received your PIN message and replied.

My reply show sent, not yet delivered.

Baldie
02-13-2008, 10:34 AM
Baldie, received your PIN message and replied.

My reply show sent, not yet delivered.

You recieved it? Now I show a red X next to the message I sent you.

seo035
02-13-2008, 10:42 AM
My company has a lot of clients with BB issues but it's random.
I'm in NY and we have Verizon, T-Mobile and AT&T and it's affecting everyone differently.
All my co-workers in my group (7 people) have T-Mobile but half are working and the other half are not.

Baldie
02-13-2008, 10:47 AM
I'm in CA, I wonder if its related at all. I sent an email to my carrier to let them know of my issue.

livinginx
02-13-2008, 08:23 PM
Anybody still having outages?

I am in MN with Nextel and still cannot PIN. My email@<hidden> is sending and receiving just fine, but I cannot send PINs at all. grrrrr