kjaslow
07-12-2005, 08:24 PM
I've isolated a problem I'm having trying to bet Blackberry Messenger to work. Seems that I cannot receive PIN messages from people who share my BES server! I can receive PIN messages from people outside the BES, but insiders can't send me PIN's!!
Whenever someone with an account on my BES server tries to send me a PIN message, I get an error window that says 'Decryption error. Please regenerate encryption key.'
Now for some strangeness:
a) I can receive e-mails, browse the web, send PIN messages, etc. All things that would require a functioning encryption key.
b) these people who cannot send me PIN messages have no trouble sending each other PIN messages!!
I've tried comparing every setting on the handheld that I can think of! Could there be some setting JUST on my BES account that might be causing me these problems?
Thanks for your suggestions!
Whenever someone with an account on my BES server tries to send me a PIN message, I get an error window that says 'Decryption error. Please regenerate encryption key.'
Now for some strangeness:
a) I can receive e-mails, browse the web, send PIN messages, etc. All things that would require a functioning encryption key.
b) these people who cannot send me PIN messages have no trouble sending each other PIN messages!!
I've tried comparing every setting on the handheld that I can think of! Could there be some setting JUST on my BES account that might be causing me these problems?
Thanks for your suggestions!