View Full Version : Sprint 8830 power cycles when wall charging

03-21-2008, 02:16 PM
I'm a new user, and I hope this is the right forum for this question.

I just got my 8830, and it's my first BB so this may be normal behavior and I just don't know better. When I plug my bb into the supplied wall charger, sometimes it just charges, but eventually it starts turning off and on. I get the Hour glass screen, and it pretty much stays there. When I charge it off of my PC I have no issues.

I did take the charger into a sprint store, and it didn't have the problem while I was there. So they of course did nothing. When I plug it into a Motorolla USB wall charger I do not have this problem.

Anyone have any ideas?
Thanks in advance!!

03-21-2008, 04:51 PM
I has this issue until i got it replaced last december

03-22-2008, 07:44 PM
I would contact Sprint and ask if they can send you an update.
Technical support should be able ot help you.

I had that issue also but once they gave me an update everything went fine.
I would also suggest to pull the battery for a couple mins. and then place it back it. Mine happens during car charging.

03-23-2008, 02:45 AM
This is not the first i've heard of this.

Either your charger is bad, or your device.

Just try to narrow it down.