PDA

View Full Version : Help!!!white screen with glass timer on the middle

zoeninho
03-25-2008, 04:36 PM
i have no clue what happened to my phone i need help badly!!
i have important stuff in it!!
John Clark
03-25-2008, 04:38 PM
Ok....can you provide a little more info? How long has it been spinning and did you load any applications, etc.?
jeremyckitching
03-25-2008, 04:39 PM
Welcome to the forums!

You can try a hard reset of the device: pull the battery from the device while still powered on. Leave it out for 30 seconds, then reinsert. If you have installed applications on it recently it might take a little while to reboot.
John Clark
03-25-2008, 04:40 PM
If it's been like that for a while it's likely you'll have to reload the OS to the device. If you don't have a backup (it's not possible now) or are not on a BES (usually on corporate BB's) then your data is gone.
zoeninho
03-25-2008, 04:41 PM
well yeah the thingy is spinning and its been like that for the past 3 days!!
John Clark
03-25-2008, 04:42 PM
Your data is gone. The good news is that your phone is saveable.

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ (http://blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F)
zoeninho
03-25-2008, 04:46 PM
frick!!!
well how do i download Jl Cmder
tried but says is a invalid link
John Clark
03-25-2008, 04:48 PM
The FAQ may be a little messed up after our server issues a while back.

http://www.blackberryforums.com/general-blackberry-discussion/18789-jl_cmder.html?highlight=JL_Cmder

(and fixed the link in my sig too!)