turning off internet mail on 8800

[mannbk28]

When we issue Blackberry out to our customers we connected them to our Blackberry server so they can receive email from the company exchange server. When a Customer turns in their Blackberry we do a wipe on the blackberry and reload it with a new customer's email account. Some of our Customers also set up their internet email ie hotmail, yahoo, grail etc.... The wipe is not deleted any of the customer configurations for their internet mail. How do we delete that information so another customer dose not has access to there internet mail?

[fusky]

You will have to contact the service provide and explain the situation to them. They can stop it.

Or the previous user can login to their BIS account and disassociate the Blackberry PIN with the email account.