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steelydan
04-19-2008, 11:28 AM
I bought a Blackberry yesterday but wasn't told in the shop that the Push email interval is not adjustable. It seems that the interval is fixed to 10-15 minutes. What if someboady sends me an email that I need to read immediately? Is there a way to inititate a push from the device? I'm using a BB 8800 with BIS.

Also, how do I block attachments?

Thanks in advance

John Clark
04-19-2008, 11:33 AM
You get one account dedicated to your BB that will be formatted as @<hidden> Set that up and then have your other email automatically forward to that. That account is instant. Also, GMail and Yahoo are nearly instant, as well.

Sith_Apprentice
04-19-2008, 11:37 AM
here is how the polling works for BIS

BIS checks the accounts every 15 minutes.
BIS doesnt find email
BIS checks back in 15 minutes
BIS finds email
BIS compresses and sends email to handheld
BIS checks back for mail in 3 minutes
BIS doesnt find mail
BIS checks back for mail in 3 minutes
BIS doesnt find mail
BIS checks back for mail in 3 minutes
BIS doesnt find mail
BIS checks back for mail in 3 minutes
BIS doesnt find mail
BIS checks back for mail in 3 minutes
BIS doesnt find mail
BIS checks back for mail in 15 minutes


rinse and repeat.

this is not for gmail/yahoo/carrier.blackberry.net account

steelydan
04-19-2008, 12:44 PM
Thanks for the responses

I'm in Austria and the Blackberry email address they give me here is myname@<hidden>. My main email address is myname@<hidden>.

Are you saying I have to forward all emails destined for myname@<hidden> to myname@<hidden> to get emails instantly on my blackberry?

WFLDEng611
04-19-2008, 02:09 PM
Yes it will, mine shows up in about 20 to 25 seconds. Keep in mind that when you do that, when you respond your T-MO address will show up not your @<hidden> address. I think there is a way to change that, but I do not know that.

By the way, love your music!!

Sith_Apprentice
04-19-2008, 02:13 PM
yes, go into the BIS page, edit the settings on your carrier.blackberry.net email address and set the "send as" option

WFLDEng611
04-19-2008, 02:35 PM
That's cool, I like that. Looks like you give up syncing deleting messages and marking messages as read on your desktop. Always a trade off.

steelydan
04-20-2008, 06:56 AM
"yes, go into the BIS page, edit the settings on your carrier.blackberry.net email address and set the "send as" option"

On the BIS page I only have the options below, no "send as" option.

Email account name:
Reply to:
Your name:
Signature: Sent via BlackBerry® Webmail from T-Mobile
Auto BCC:
Auto forward:
All messages
Only messages with attachments

JSanders
04-20-2008, 07:33 AM
Odd, you should have that setting, perhaps not for the blackbery.net address.

You need to create a BIS account for your other main email, also, and then set a filter for IT to forward NO messages to the handheld.

Then set the blackberry.net address to "reply to" address as your mydomain.com address.

Then on the BB device itself, set Options > Advanced > Messages and your default email address as the mdomain.com address.

steelydan
04-20-2008, 08:00 AM
Thanks for your help! It looks like I am going to have to talk to my ISP tomorrow when support is open. I have email forwarding but when I tell it to forward myname@<hidden> to myname@<hidden> it says it says error: The userid "myname" is already being used as a POP account.

Sith_Apprentice
04-20-2008, 08:06 AM
I am sorry, Send as is the wrong term. its reply to. You have the correct option.

Log into the email you wish to forward, say @<hidden>
forward that to your @<hidden>
log into your BIS website
click "Edit" on your @<hidden> email address
Set reply to as the @<hidden> email address
hit save

steelydan
04-20-2008, 01:12 PM
Thanks Sith. Just got to get that darned forwarding working on my ISP then I guess I'm good to go.