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View Full Version : Send mený doesn't appear


sonda
04-22-2008, 03:20 AM
Hi to everyone,

I have a problem with a BB device.

The scenario is : server BES (patch to last release) and 8700 BB device.

When the user try to reply to an e-mail, on the device doesn't appear the SEND option, otherwise if she tries to send a new message, all works fine.

Any suggests?

Thanks in advance
Sonda

akosnitzky
04-22-2008, 05:07 AM
Wirelessly posted (Verizon 8830)

For BIS, I would suggest you Resend service books. Not sure if that applies to BES as well.

sonda
04-22-2008, 07:09 AM
Wirelessly posted (Verizon 8830)

For BIS, I would suggest you Resend service books. Not sure if that applies to BES as well.

Already resend, no changes :(

akosnitzky
04-22-2008, 09:00 AM
What about resending the IT policy?

sonda
04-22-2008, 11:00 AM
What about resending the IT policy?

Already resend :( no cahanges

akosnitzky
04-22-2008, 11:05 AM
May be an issue for RIM. Good luck.