Problem Creating Software configuration

[mcandmar]

I am trying to push an application (Google maps) from a BES4.1 server. I have created the C:\Program Files\Common Files\Research In Motion\ share and extracted the files into the Application folder. Folder looks like,

"Directory of C:\Program Files\Common Files\Research In Motion\Shared\Applications\Google Maps

01/05/2008 11:08 <DIR> .
01/05/2008 11:08 <DIR> ..
01/05/2008 11:07 <DIR> BlackBerry-40
01/05/2008 11:07 <DIR> BlackBerry-41
01/05/2008 11:07 <DIR> BlackBerry-42
27/11/2007 22:36 522 gmm_200.alx
01/05/2008 11:08 740 PkgDBCache.xml
01/05/2008 11:08 499 specification.pkg
3 File(s) 1,761 bytes

Directory of C:\Program Files\Common Files\Research In Motion\Shared\Applications\Google Maps\BlackBerry-40

01/05/2008 11:07 <DIR> .
01/05/2008 11:07 <DIR> ..
27/11/2007 22:36 301,262 GoogleMaps.cod
01/05/2008 11:07 128 PkgDBCache.xml
01/05/2008 11:07 264 specification.pkg
3 File(s) 301,654 bytes

Directory of C:\Program Files\Common Files\Research In Motion\Shared\Applications\Google Maps\BlackBerry-41

01/05/2008 11:07 <DIR> .
01/05/2008 11:07 <DIR> ..
27/11/2007 22:36 302,062 GoogleMaps.cod
01/05/2008 11:07 128 PkgDBCache.xml
01/05/2008 11:07 264 specification.pkg
3 File(s) 302,454 bytes

Directory of C:\Program Files\Common Files\Research In Motion\Shared\Applications\Google Maps\BlackBerry-42

01/05/2008 11:07 <DIR> .
01/05/2008 11:07 <DIR> ..
27/11/2007 22:36 303,490 GoogleMaps.cod
01/05/2008 11:07 128 PkgDBCache.xml
01/05/2008 11:07 264 specification.pkg
3 File(s) 303,882 bytes"

Running loader.exe /index created all the .xml and .pkg files in the above folders. But when I try to create the software configuration in the Blackberry manager I cant see anything. When i click the + beside "Software Configuration" there is nothing listed at all.

Have I done something silly?

Cheers,

Mark.

[hdawg]

KB03748 - How to wirelessly deploy third-party applications to BlackBerry smartphones (http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03748&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB03748)

Review Task 3 #6 - Type \\<share_name>\Research in Motion. The BlackBerry Device Software and the Applications folder should appear in the list.

[mcandmar]

Path is set to \\rcsibes\research in motion\ which is correct, i just opened it up from an explorer window to verify.

Cheers,

Mark.

[hdawg]

Try starting from scratch again. ... I've never had a problem with this following the steps one by one.

[juwaack68]

Is the Research in Motion folder set to be shared?

[mcandmar]

Yes, share level everybody has read access, NTFS permissions are full control for the BES service account, read&list for everyone and authenticated users. Setting every account to full control makes no difference either.

Mark.

[TreeDude]

I am having the same issue.

Edit - While I thought it was the same issue, I can get Google Maps going just fine. Just so you know when I indexed mine it only put the 2 files in the Google Maps folder and not the other 3 sub folders.

[mcandmar]

Set everything up from scratch, this time it only created the two files in the root like you said. Still no difference, Blackberry Manager isn't seeing any software :-(

[Shaune Sichkaruk]

I was having the same issue. A guy from T-Support solved my issue.

Create a DIR called Google Maps (or whatever you want to call it) within C:\Program Files\Common Files\Research In Motion\Shared\Applications\
Take your source files.zip and extract the whole thing into this new DIR. You should end up with the following:
Folder: C:\Program Files\Common Files\Research In Motion\Shared\Applications\Google Maps

Within this folder you should see 3 folders; 1 file in each folder:
BlackBerry-40 FILE-->GoogleMaps.cod
BlackBerry-41 FILE-->GoogleMaps.cod
BlackBerry-42 FILE-->GoogleMaps.cod

And 1 file in the main DIR:
gmm_210.alx


When you do the indexing, you end up with 2 new files in the main DIR:
PkgDBCache.xml
specification.pkg

So now in the main Google Maps folder, you have 3 DIRs(each have 1 .cod file) and 3 files (.alx, .xml, .pkg)

Now, if you have all your sharing set up correctly, you will now see the application within the Software Configuration screen in the Manager.

The problem is that within the .alx file, DIRs are defined and if you don't have matching DIR structure within your setup, it won't work. Open the .alx in wordpad to see the DIR structure expected. I guess you could edit the .alx to suit your specific needs, I chose not to.

Hope this solves your issues!

[mcandmar]

Thats exactly how i have it, BUT i noticed you wrote gmm_210.alx in the root where i have gmm_200.alx .....maybe i have an old version :oops: