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astradti
05-02-2008, 05:07 PM
hello,

i'm a new BB user, and i'm having a 7290

my problem is when i want to start it up i get a messagecenter

device error: 400
reset


can someone help me pls?

thx
joerie

mjgs1971
05-02-2008, 05:38 PM
1st step to take if device is having problems? - BlackBerryFAQ (http://blackberryfaq.com/index.php/1st_step_to_take_if_device_is_having_problems%3F)

Welcome to BB Forums!

BlackberryFAQ (located on 1 of the menu's above) is the sister site of this forum.

You may need to reload your OS. Good luck.

astradti
05-03-2008, 02:17 AM
1st step to take if device is having problems? - BlackBerryFAQ (http://blackberryfaq.com/index.php/1st_step_to_take_if_device_is_having_problems%3F)

Welcome to BB Forums!

BlackberryFAQ (located on 1 of the menu's above) is the sister site of this forum.

You may need to reload your OS. Good luck.

ok, that step i have allready done, but the problem is to reload that os, it wont work, i get a error that there are no possibilitys for my device

aiharkness
05-03-2008, 02:42 AM
Quick search . . . http://www.blackberryforums.com/general-blackberry-discussion/110280-device-error-400-a.html#post779932 . . . and BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11136&sliceId=SAL_Public&dialogID=129166270&stateId=0%200%2058029297).

Also see:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F)

and

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe)

astradti
05-03-2008, 03:39 AM
ok thanks guys, my problem is solved. I have reload my os to my BB and it works again, thanks a lot.
the problem was i didn't delete my vendor.xml file.

My second problem is, i have some excel files om my pc that i want to open at my blackbery, but how can i transver them to my blackberry, and how can i read it. what do i need?

thx
joerie

mjgs1971
05-03-2008, 06:53 AM
The 7290 has very limited built-in memory. Please keep in mind that the more files you save in there, the less memory you have for your device's proper functioning.

Anyway, you'll be needing a 3rd party app to read your excel in there. I'm not sure which is the best one, I'm sure others can pitch in.

Regards.

astradti
05-03-2008, 07:33 AM
i know, but it s just for 1 xls file i need in my smartphone. not that big just a list of my movies