8830 Keeps erasing messages....

[ex-repoman]

I have a Verizon 8830 and for the past few days it will randomly erase all my texts, call log and BES emails...

I don't know why and need to figure out how to stop this madness!

any ideas?

[akosnitzky]

It seems like its your memory.

How much file free memory do you have?
option-status file free

How do I free up memory on my device? - BlackBerryFAQ (http://blackberryfaq.com/index.php/How_do_I_free_up_memory_on_my_device%3F)

[ex-repoman]

i just checked that and it actually said 0...

[akosnitzky]

There is your answer most likely. Look at the link I sent you above.

I am also going to attach what I refer to as some more advanced ways to free up other memory on your device.

http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-optimize-your-bb-how-setup-max-free-memory.html

[ex-repoman]

working on that now...

also i thought i had all my ringtones on my SD card, but it turns out i had them on the system memory AND the sd card...

[howboutdan]

So, aside from what came pre-loaded, I've only added some very small pictures (158KB total), a handful of ring tones (also quite small), I've only added two theme, one game, and shortcuts/apps on my BlackBerry 8830. The same thing keeps happening to me, but I don't see what is taking up so much memory. I just installed a 4GB microSD card and moved the pictures, but even if followed all the "How do I free up memory on my device?" instructions, I don't see the problem correcting itself. I receive a fair deal of pushed email on my BB, but the amount I'm receiving has been more or less consistent since Day 1. According to Status > Database Sizes, my Total Size is 1327.2K. Any help provided regarding this issue would be appreciated.