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View Full Version : 8310 Wiped-Now (2) BES Mailboxes after Restore


Grampy
05-10-2008, 10:54 AM
HI Folks,

My company wiped my 8310 as part of a global BES server upgrade. Then they re-installed the basics. I then did a "restore" from my most recent backup by using Desktop Mgr., and now I have (2) BES mailboxes. Corporate BES mail is only getting delivered to one, thank goodness, but is there any way to get rid of the other one without another IT group wpie and re-install? I did the restore to get back my apps, themes, etc, but I don't like the confusion of (2) mailboxes and all the other matching folders being duplicated.

Any help would be much appreciated.

John Clark
05-10-2008, 11:56 AM
Most likely you need to delete the [Desktop] service books and reboot. Then reactivate on the BES.

Grampy
05-11-2008, 07:20 AM
Thanks