View Full Version : Blackberry 8820 - Spinning Hourglass of death

05-26-2008, 11:31 PM
Installed googlemaps on the BB 8820. About a week later got the spinning hour glass which will not go away.

Not sure if the 2 items are related but its the only anomaly I can think of.

* Tried ALT CAPS DEL without success.
* Removed battery without success.
* Installed and ran JL_Cmder without success.
* Uninstalled and re-installed desktop manager and BB software without success including deletion of xml file.

Spinning hourglass remains and will not go away.

Any other ideas how to set the BB to factory default?

John Clark
05-26-2008, 11:36 PM
JL_Cmder should work. Make sure that Desktop Manager is NOT running when you use it. If it doesn't work, then follow the steps here:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ (http://blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe)

05-27-2008, 12:21 AM
Thanks for the instructions. Followed them and received error message "Unable to reconnect to the device during a multi-stage load operation." at the end of the load.

I believe desktop mgr is not running. How to I force it to shutdown?