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View Full Version : Some Users have 2 Mailboxes on BB 8800


Stefan K.
05-28-2008, 05:15 AM
Hi all,

i have a problem with some (4 of 16) users on my BES - Suddenly on some devices (all BB 8800) is a second Mailbox visible (in "show folders"), with the same folder-substructure in it but without mails...

example:

first mailbox:
+ Mailbox - Surname, Name
.....+ Inbox
..........+ Archive

second mailbox:
+ Surname, Name
.....+Inbox
..........+Archive

On one device, a folder marked to sync with the server is not visible...

The others run fine...

Anyone knows how to fix it?

BlackBerry Enterprise Server Version: 4.1.4.12
Mailserver: MS Exchange 2007 SP1