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View Full Version : MobyLo Alarm - Horrible customer service - Just a heads up for future customers


orionstarman
06-15-2008, 10:31 PM
I had to get my Curve 8300 replaced by warranty because my trackball was not working right. I had previously bought the Mobylo Alarm which I use everyday.
I wrote Mobylo customer support three times ( in a period of 5 weeks ) letting them know of what happened and that I needed to re-register Mobylo Alarm on my replacement 8300 with the new PIN ( the old one of course is now non-existent ).
They haven't even had the decency to send me a reply.
Even a discounted price would be welcomed, but not a single word.
I find it unfair to have to pay full price once again.
Just a heads up for those consumers whom it may concern.

s4-916
11-17-2008, 11:31 AM
Same here, no responses to any of my emails, and there is no apparent way to phone them. Too bad because the alarm is good.

Mobylo has lost my business for this and any other products they have.