besnewbee
06-16-2008, 08:10 AM
I have a user that can not open attachments on their 8830. This user is the only user out of about 1700 users that is having this issue so I know that it is not an issue with the BES. Their BB is Running Pl3.0.0.79 A4.2.2.176, I know that Verizon has PL3.0.0.84_A4.2.2.196 available. Will upgrading his BB's OS resolve this issue? Suggestions are welcomed, however, I can not use 3rd Party software to fix this issue....Company policy. Thanks again for any and all help.