enj
06-20-2008, 09:56 PM
I've tried everything I know...
Running Win XP Pro on three different machines...I have an 8830...
Desktop Manager works on two machines (both of which I am retiring) so I have to get it working on the third machine...
I have DMgr installed without Roxio...on all three machines...
Everything works perfectly well on two machines...here is what's happening with the third...
When I connect through the USB or Bluetooth...the machine recognizes the presence of the 8830...(I can see it with Control Panel/System/Hardware)...
However, DMgr / Connection Settings / Detect reports "Device not found"...
I've already uninstalled, cleaned the Registry and reinstalled multiple times and still can't make any progress...
As a test, I installed on another machine (no prior DMgr) install and it connected up straight away... so the problem must be somewhere else... Again, I am able to see the 8830 with the machine and even see into the directory for multimedia... but not through DMgr...
Any suggestions are welcome... I don't know what to even try at this point...
Thanks in advance...
Ed
Running Win XP Pro on three different machines...I have an 8830...
Desktop Manager works on two machines (both of which I am retiring) so I have to get it working on the third machine...
I have DMgr installed without Roxio...on all three machines...
Everything works perfectly well on two machines...here is what's happening with the third...
When I connect through the USB or Bluetooth...the machine recognizes the presence of the 8830...(I can see it with Control Panel/System/Hardware)...
However, DMgr / Connection Settings / Detect reports "Device not found"...
I've already uninstalled, cleaned the Registry and reinstalled multiple times and still can't make any progress...
As a test, I installed on another machine (no prior DMgr) install and it connected up straight away... so the problem must be somewhere else... Again, I am able to see the 8830 with the machine and even see into the directory for multimedia... but not through DMgr...
Any suggestions are welcome... I don't know what to even try at this point...
Thanks in advance...
Ed