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surf_on
08-24-2008, 08:09 PM
HELP.....I have a new 8330. I'm unable to load the Desktop Manger Software on to the laptop, my OS is Vista. It starts to load and gets to a point where it says the instalation was interupted and wants to exit. I've downloaded from both Verizon & Blackberrry's site....same thing.

Does anyone know if there is something that would stop the app from inatalling. I even disabled the virus program....(n)
John Clark
08-24-2008, 08:19 PM
When installing on Vista, right click on the .exe file and select "Run As Administrator."
surf_on
08-25-2008, 07:37 AM
Already did....same thing. Gets "inturputed" according to the error message and thats it. Thanks for the reply.
jskolm85
08-25-2008, 08:11 AM
Can you post the error message. I am running the Desktop Manager 4.6 on my Vista Machine.

Try to install it in compatibility mode for like XP or 2000. I have a few apps that fail during install and this is the work around that I use to install them.
Dubdub
08-25-2008, 10:00 AM
Are you using a company provided PC perhaps?
surf_on
08-25-2008, 07:04 PM
Can you post the error message. I am running the Desktop Manager 4.6 on my Vista Machine.

Try to install it in compatibility mode for like XP or 2000. I have a few apps that fail during install and this is the work around that I use to install them.

How do you run in compatibility mode?
surf_on
08-25-2008, 07:04 PM
How do I run compatibility mode?
Phranc
08-25-2008, 07:37 PM
Click Start> Help and Support? then type "compatibility" in the search box.
jskolm85
08-26-2008, 07:38 AM
right click on the EXE file then select the Compatibility Tab Then tick the box that says Run this program in compatibility mode for: then drop down the list for the version (IE. XP)
wilsonr
08-26-2008, 08:28 AM
HELP.....I have a new 8330. I'm unable to load the Desktop Manger Software on to the laptop, my OS is Vista. It starts to load and gets to a point where it says the instalation was interupted and wants to exit. I've downloaded from both Verizon & Blackberrry's site....same thing.

Does anyone know if there is something that would stop the app from inatalling. I even disabled the virus program....(n)

I am running Window2008 Server/Workstation and it installed fine on my computer. You may have some policy restrictions if that is a company pc.