No Audio on Movie!!! Plus a Quick Time question.

[Robii]

I downloaded a movie from zml and I have video, but no audio....however when I play it on my pc the audio plays fine. Just so you know, I erased the movie and downloaded it a 2nd time and still no audio and I am using windows media player (I downloaded 2 other movies using windows and the playback works fine).

Also, when you download movies to quick time, what version are you using (I have version 7 however it asks me to download pro, at $29.99 I might add, in order to playback movies for my bb).

[Lord Palmerston]

What is the file format of the problem file?

[Robii]

Sorry Lord, I am not that well versed in bb, what do you mean by your question?

[Cory Scheuer]

like is the file extention, .AVI? or mpg? or what?

[Robii]

Thank you for clarifying, the format is .avi.

[daphne]

You should not need Quick Time pro for what you are doing -- I think that's a marketing gimmick. I don't recall the lastest version of Quick Time, but you might need to update to the latest version.

[Robii]

I believe that is the latest version, but I will uninstall and install again. Thank you Daphne, you're a saint. ;-)

[Ricky-Ray]

It could be that the avi file in question needs to be recoded so it fit's within the paramater's. I know I tried loading in a video file that was larger than 320x240 and I was able to hear it but couldn't see it.

[daphne]

Roxio in Media Manager will convert videos to the correct format for the BlackBerry. Worked great for me with some videos I have in .avi format. The instructions are here:

How do I convert video using Roxio - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/How_do_I_convert_video_using_Roxio)

It works with later versions of Desktop Manager as well.

[Robii]

Thank you Daphne....it worked. :smile:

[daphne]

Good to hear! (y)