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View Full Version : Contact Name in Email is wrong-Need Help


caggie01
09-23-2008, 08:31 PM
BB 8800, BES connection, running 4.5.0.52, AT&T service.

Recently, I started getting emails with the wrong name as sender. The wrong names are contact I downloaded directly into my BB address book via the "lookup" function. My emails have never done this before, I upgraded to 4.5 about a month ago, but this problem stated in the last month.

Any suggestions?

juwaack68
09-23-2008, 09:33 PM
So you're getting email from 'Bob' and it looks like it's coming from 'Fred'?

Did you verify Bob's address in your address book?

caggie01
09-24-2008, 09:51 PM
Yes, I had the problem to several contacts. I checked everyone, for some reason it referencing Bob, Mary or Joe, when Bill, Jeff or Tim sent the email. One was very obvious; I got an email, said it was a recent aquaintance, but really my accountant.