Desperate new user - Save or pitch this out the window

[vhaddock]

Mt boss gave me her old BB. Trouble is I am not good with tech. This is the 3rd time since I got it on Friday that it randomly stops any sound. I can't hear anything and the person I call cannot hear me. Any clues as to what happened:cry:

[holden]

Mt boss gave me her old BB. Trouble is I am not good with tech. This is the 3rd time since I got it on Friday that it randomly stops any sound. I can't hear anything and the person I call cannot hear me. Any clues as to what happened:cry:

Hi...

What is the status of the moisture decal on this device?

H.

[RickCharles]

Maybe that's why she got a new one.

[akosnitzky]

Wirelessly posted (Verizon 8830)

You can try to reinstall the OS, but I think Holden is right on target.