Desktop Icon on my 8330 Now [Archive] - BlackBerry Forums Support Community

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orbitz

10-02-2008, 08:47 AM

All of a sudden I have a Desktop icon on my home screen. It is a little envelope (just like the mail icon) but has a little blue world globe overlay on the envelope. I usually hide all the icons I don't use as soon as I get a new bb so maybe it was something I hid a long time ago. It seemed to appear after I installed Vlingo.

What is the difference between the desktop and the mail icon? The mail icon shows a different number in the ( )'s vs. the desktop icon when you roll over it which I figured was unread emails? Just wondering were it came from and whether it is useful and why it would show a different number of messages?

mckinneycm

10-02-2008, 09:35 AM

The 'Messages' folder is a catch all that will show you all emails and messages. The icon with an envelope and a globe is specific to one email account. Each email account that you setup will have its own icon in addition to the 'messages' icon that is already there.

penguin3107

10-02-2008, 10:06 AM

mckinneycm

10-02-2008, 10:32 AM

Your BES admin probably did this:
BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15003&sliceId=SAL_Public&dialogID=151600256&stateId=0%200%2070501349)

I totally forgot about that, and I just did that update a month ago to our server. Thanks!! :razz:

orbitz

10-05-2008, 03:49 PM

Your BES admin probably did this:
BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15003&sliceId=SAL_Public&dialogID=151600256&stateId=0%200%2070501349)

Thanks for the info! I have mailstreet and I do remember they had the servers down here recently for an update...bet you are right. If I am only getting email from my exchange account, which is better to use....mail or desktop?