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bbjet08
10-25-2008, 02:17 PM
My browser keeps telling me my BES isn't setup..I don't have BES.
I bought the data plan from Sprint and now have no idea how to get my browser to work..

Any help?
mymitsu3kgt
10-25-2008, 11:10 PM
Did you buy the BB used? If so, it could still have the old IT policy on it.
jsconyers
10-25-2008, 11:13 PM
Welcome to the forums!

What happens when you try to go online. Do you get an error?
bbjet08
10-25-2008, 11:19 PM
Thanks for the welcome :)

I bought the Blackberry new from the Sprint store..texts & calls work great..
The error I get is:
Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device.

But they should have enabled it when I got it, shouldn't they?
jsconyers
10-25-2008, 11:20 PM
Go to options > advanced options > host routing table > menu key > register now.

See if that helps.

Do you have a BlackBerry data plan? or a generic data plan?
bbjet08
10-25-2008, 11:37 PM
I did the registration sent thing, do I wait now or should it have been instant?

As for the data plan..it was sprints talk/text/data plan, the guy at the store said that was the one I had to get for blackberry (either that or talk/text).
jsconyers
10-25-2008, 11:41 PM
You should get a message in your inbox saying thank you for registering...

in the upper right corner of the screen do you see a 1X or 1XEV in capital letters?
bbjet08
10-25-2008, 11:42 PM
Didn't get that message in my inbox. I have a 1X on the top.
jsconyers
10-25-2008, 11:43 PM
When you go into the host routing table. Are there any entries in there?
bbjet08
10-25-2008, 11:45 PM
Nope, no entries :(
jsconyers
10-25-2008, 11:47 PM
Try to pop the battery out for 30 seconds (with the device still powered on) and then try to register again.
bbjet08
10-25-2008, 11:56 PM
tried that, re-registered. No message showed up and no entries in my host routing table.
NJBlackBerry
10-25-2008, 11:58 PM
You need a BlackBerry Data Plan - not sure what the plan is that you got. I suggest you call customer service.
bbjet08
10-25-2008, 11:59 PM
hmm..alright..I kind of thought so but the guy at the store never mentioned them even having a blackberry data plan..he said that I needed either the plan I got or the same plan without data...
bbjet08
10-26-2008, 12:20 AM
Thanks for the help :) I guess I'll head back to the sprint store tomorrow or something...