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Gandalf1
11-19-2008, 06:11 AM
Hi,

I have a user here who has a Blackberry 8700v (software v4.1.0.351) and is constantly complaining that there is reconciliation problems as what is appearing on the Blackberry and in Microsoft Outlook 2003 do not match.

We have BES 3.6.4.8 and the users have Desktop Manager 4.2.1.6 on their Windows laptops.
Wireless reconciliation is also enabled.

We have loads of Blackberry users with varying models of handsets but this seems to be the only user with this problem, everytone else seems just fine.

I'm a newbie to the whole Blackberry scene so excuse me if I haven't included any information that I should've !
If anyone can offer any advise as to what maybe occuring here, I would greatly appreciate it.
Thanks!