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View Full Version : Help! Error while trying to backup


hrs786
11-23-2008, 03:05 PM
I am trying to backup my Blackberry 8700g via the Desktop Manager.

It connects and begins the backup, but in the middle of the process I get a messages saying:

"Communiations Error

The data was not recognized by the device"

The backup then fails.

I tried doing a search for it, but couldn't come up with any solutions.

Thanks for any help!

hrs786
11-23-2008, 11:44 PM
Problem Solved!

I upgarded my handheld OS to version 4.5.0.99 that solved the problem. I don't know why, but it did.