ukmm
11-28-2008, 08:10 AM
Good afternoon,
We are currently experiencing problems when synchronizing BlackBerry devices.
We are using BES 4.0 and on Microsoft Virtual Server.
We are unable to do a wireless activation on the BlackBerry device has we get a message, "An error occured, contact your system administrator".
We then have to try synch using a usb cable which is really annoying because it can take 2 or 3 synchs just to get the calendar to work (Microsoft Exchange) which means removing and adding the user on the bes and wiping the handheld. The whole process takes about a hour.
Does anyone know if this down to the server been virtual?
163 users on the BES. After a synch we will end up getting the device back about a week later because it lost synch...
Can anybody help?
We are currently experiencing problems when synchronizing BlackBerry devices.
We are using BES 4.0 and on Microsoft Virtual Server.
We are unable to do a wireless activation on the BlackBerry device has we get a message, "An error occured, contact your system administrator".
We then have to try synch using a usb cable which is really annoying because it can take 2 or 3 synchs just to get the calendar to work (Microsoft Exchange) which means removing and adding the user on the bes and wiping the handheld. The whole process takes about a hour.
Does anyone know if this down to the server been virtual?
163 users on the BES. After a synch we will end up getting the device back about a week later because it lost synch...
Can anybody help?