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View Full Version : Screen is missing apps..has date, carrier


jman2
12-04-2008, 06:31 PM
I pullled my Blackberry Pearl 8100 out of my pocket and the screen has no app icons. I only have time, date and ATT logo. I can still make and receive calls. Help!!!

JSanders
12-04-2008, 06:49 PM
Leave the device powered ON, remove the battery for a minute and replace to reboot.

Report back, please?

jman2
12-04-2008, 06:58 PM
Just getting a revolving hourglass. Got screen for a sec, then a low battery warning and it powered down. Recharging now.

JSanders
12-04-2008, 06:59 PM
Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).

If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.

jman2
12-04-2008, 07:22 PM
I have it charging on a wall charger. I don't have the USB cable.

jman2
12-04-2008, 07:28 PM
I don't know which drivers to download. Not real savvy on connecting this phone to computer. I've only had it for a couple of months.

jman2
12-04-2008, 07:48 PM
I can access some apps by pressing the send key, then the menu key, and scrolling down to "switch application".