View Full Version : sync with Outlook and caller ID issue

12-26-2008, 10:30 AM
I sync my 9530 with Outlook fine but if I put in a "1" or an extension, the Storm does not recognize the Outlook contact. If I remove either or both, the name will appear when call is made or on a incoming call.

Usually not a problem except Outlook only allows for 1 "mobile" contact and if the person has two numbers I try to differentiate with a name or identifier. Then the storm no longer recognizes number in contacts. Any ideas how to fix?

12-26-2008, 12:50 PM
Try to add a new column in Outlook by using the field chooser.
Open contacts, right click on the top row of items. A field chooser box will open and add a new field. The BB will allow multiple items in a single contact. I have 2 business, 2 home etc.
Then Sync the BB
This works for me.

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