View Full Version : Outlook email rules question

Nick O'Connor
02-11-2009, 10:19 AM

I am new to this forum so please excuse me if I am asking a simple question...

I have just been given a new blackberry bold and we are using exchange to handle and forward our emails to our blackberries and desktop outlook.

I have a rule in my desktop outlook that re-directs emails coming in from some contacts to a different folder to that of my inbox.

I have noticed that my blackberry does not show this email - as i guess it has been already sent via the rule to a different folder...

Is there a way that i can see all these emails on my blackberry or do I have to change the rules in outlook?

I hope someone can help.

Many thanks,


02-11-2009, 12:48 PM
Are you on BES?

If so, you need to go into Desktop Manager or Messages->Options->Email Settings->Folder Redirection on the BB and check off the subfolders that you want redirected to the BB. By default only Inbox and Sent Items are redirected.

Frank Castle
02-11-2009, 04:16 PM
To clarify the folder you are moving messages to has to be in your mailbox and not a personal folder. BES is only scanning the mailbox for changes.