rdawood
02-27-2009, 05:25 PM
I have tried searching endless forums on help using the basic features of Doc to go. everyone seems to be having a PDF problem, attachment problem, or some other advanced feature problem, I simply cant transfer my Word documents to my blackberry and view them. Dataviz website didn't have any answers for me.
I have a BB storm, with VZW, using the newest OS 4.7 it's a personal phone so dont think it's a BES problem.
I'm not very BB Savy, this is my first phone that does more then call and text message, and am sure I missed a step somewhere, it can't be this complicated to get a word doc to my Storm and view it.
I used Desktop manager to transfer word documents to my storm, I transfered them to the default documents folder.
I also tried to drag and drop from folder to my blackberry just using my PC.
furthermore I tried to Email myself and download attachment.
I can get the files to my storm, when i go to media and 'explore' i can see the files, but i cant open them, depending on the extension it says either, it is not an RTF file or unable to display file /media card/blackberry/documents/"""""""".wps
And when i try to access it directly from Word to go, it doesn't even show up.
Am i missing something?
Any help would be appreciated, I'm thinking I'm missing something, or missed a step somwhere,
If someone can share with me a step by step on how to send a word document (what to save it as) to my blackberry (where to put it) and actually view it (where to access it) would be great.
also am i missing anything from permissions? I set all on Documents to go to "allow" and reset firewalls.
I have a BB storm, with VZW, using the newest OS 4.7 it's a personal phone so dont think it's a BES problem.
I'm not very BB Savy, this is my first phone that does more then call and text message, and am sure I missed a step somewhere, it can't be this complicated to get a word doc to my Storm and view it.
I used Desktop manager to transfer word documents to my storm, I transfered them to the default documents folder.
I also tried to drag and drop from folder to my blackberry just using my PC.
furthermore I tried to Email myself and download attachment.
I can get the files to my storm, when i go to media and 'explore' i can see the files, but i cant open them, depending on the extension it says either, it is not an RTF file or unable to display file /media card/blackberry/documents/"""""""".wps
And when i try to access it directly from Word to go, it doesn't even show up.
Am i missing something?
Any help would be appreciated, I'm thinking I'm missing something, or missed a step somwhere,
If someone can share with me a step by step on how to send a word document (what to save it as) to my blackberry (where to put it) and actually view it (where to access it) would be great.
also am i missing anything from permissions? I set all on Documents to go to "allow" and reset firewalls.