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View Full Version : Please Help!!! My blackberry stopped working


taken2pharm
03-05-2009, 05:58 PM
My blackberry curve suddenly stopped working today in school. I have tried to charge it but it looks dead, nothing comes on.
I bought it unlocked so I don't know if calling t-mobile will be of any use.
I hope someon here will be able to help me out :-(

raja_3012
03-05-2009, 06:12 PM
Take a deep breath, stay calm... and do not panic. BlackBerry devices are very resilient.. it is not that easy to brick them.

Step 1) 1st step to take if device is having problems? - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/1st_step_to_take_if_device_is_having_problems%3F)

If still not resolved...

Step 2) How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F)

If still not resolved...

Step 3) What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ (http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe)

Finally
http://www.blackberryforums.com/general-8300-series-discussion-curve/170510-latest-os-8300-4-5-0-174-4-5-0-124-english-east-asian.html

raja_3012
03-05-2009, 06:13 PM
let us know how it goes !!!

JSanders
03-05-2009, 06:16 PM
ARE you certain that the battery is not dead and/or you have charged it correctly?

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).

If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.

Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.

Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

ENEI2GY
03-05-2009, 06:22 PM
Wirelessly posted

Here's some advice,don't buy phones unlocked lol

JSanders
03-05-2009, 06:32 PM
Wirelessly posted

Here's some advice,don't buy phones unlocked lol

lol. heh?

Being unlocked has nothing to do with his problem.