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View Full Version : Service outage (nextel)


grellis
10-28-2005, 09:15 AM
I seem to have no Blackberry service right now with my 7520. Is anyone else having problems?

nemo
10-28-2005, 09:23 AM
Mine's fine. In Rhode Island.

grellis
10-28-2005, 09:26 AM
Thanks, I guess I will call Nextel now.

Dawg
10-28-2005, 04:26 PM
Fine in atlanta

JDWallace
10-28-2005, 04:35 PM
Fine in OK

CrackWheel
10-28-2005, 04:38 PM
What does your signal look like? If you have no BB service it will be GSM or NXTl

Dawg
10-28-2005, 04:45 PM
wont be gsm on a nextel device

Nuff_Skillz
10-28-2005, 04:52 PM
Everything good to go in ny

alonesoul@mail.com
10-28-2005, 05:41 PM
All ok iin MI (Nextel 7520)

auser
10-29-2005, 06:47 AM
I have no service either..looks like mine ha sbeen out since about 8pm last night. Anyone else having problems?

Slammed
10-29-2005, 09:55 AM
All good over here in CT Nextel 7520

auser
10-29-2005, 11:06 AM
ok this is weird. I called Nextel this morning and was told my Nextel username (which is also my blackberry email address) did not exist in their system for the web client too. Which would explain why I was not getting any email. They said they had never seen this problem before, whereas an email accoun tjust mysteriously dissappeared from the system. They had to recreate my account and link it to my PIN and MEI numbers and I started receiving email again. strange.

grellis
11-01-2005, 12:58 PM
It seems that it is a problem with just the specific tower that I am using at my office. When I go to lunch or home it's starts working again as soon as I get a couple of miles away. Tier 3 support opened a ticket and as of Tuesday, it's still hasn't been looked at. They claim a tech is going to do a drive by, but so far, nothing. Three full work days with out service. Yikes!

murpheous
11-01-2005, 01:03 PM
where in boston are you when at work? I am over in south boston, fort point channel and have full signal.

grellis
11-01-2005, 01:06 PM
I am in the Norwood area. I also have full stength and the cell phone/direct connect works great. But there is no data capability. No email, web or anything.

DslLmi
11-01-2005, 01:32 PM
ok this is weird. I called Nextel this morning and was told my Nextel username (which is also my blackberry email address) did not exist in their system for the web client too. Which would explain why I was not getting any email. They said they had never seen this problem before, whereas an email accoun tjust mysteriously dissappeared from the system. They had to recreate my account and link it to my PIN and MEI numbers and I started receiving email again. strange.

This happened to me... I remade my acct. Thanks God my user name was still there so I could recreate it. that way my BB email address never changed..

But all is well in CA I have full service.

Iron Man
11-01-2005, 01:47 PM
I have Nextel service in Houston and I use the 7520. Supposedly there was a Nationwide outage last week. I couldn't send/receive email or send/receive PIN messages. I had a capital NXT and a lower case l (IP). They deleted my web client, had me do a master reset, refreshed my BB, did a hard reset, and gave me a new IP. It's working now. Finally.

Aroc
11-02-2005, 07:32 AM
If there was a nationalwide outage, it didn't affect me nor any of my users. We have 7510s and 7520s.