PDA

View Full Version : BB Software Update Erases 3rd Party Apps


barkway
03-22-2009, 08:40 AM
I have the BB Curve and version 4.2.2.180 of the software. T-Mobile offers an update to this software that adds video functionality as well as some fixes I'd like to take advantage of but here's my problem:
I discovered that IF you update to this new software version, you will lose any third party apps you have installed on your device! As part of the update install, it has to erase all data (you get a warning message before "install" which I quickly backed out of).
I called T-Mobile and Blackberry to confirm this, and it is indeed true that the update will erase any third party apps. I don't want the hassle of reinstalling everything again as well as having to back up any data I've saved related to those apps so I haven't updated. Isn't there a way around this MAJOR SNAFU so we can take advantage of the improvements of the update?
:x

juwaack68
03-22-2009, 08:46 AM
I answered your question here:

http://www.blackberryforums.com/carrier-specific-issues/182388-t-mobile-software-update-erases-apps.html

Please don't double post your questions.

barkway
03-22-2009, 08:49 AM
I double posted because I wasn't sure whether it was a Carrier Issue (since I have to get my update FROM my carrier) or a BB issue.