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View Full Version : 8830 no longer deleting emails that have been deleted off server


bjcleaver
03-31-2009, 08:03 PM
Seems in the last few days or weeks my 8830 has stopped reconciling properly with my mail server (IMAP). When I download messages off the server to Outlook (using pop) they used to be deleted from the 8830 when it reconciled. That is no longer the case. I don't know of any changes to my mail server (it's not mine, it's work, but not BES or Exchange).

Anyone experience this issue or have any suggestions on how to fix/troubleshoot?

kirrinjones
04-02-2009, 03:03 PM
Have you made sure in your E-mail Reconciliation setting, it has Delete On set to "Mailbox & Handheld".

HTH

bjcleaver
04-03-2009, 12:25 PM
I never had it set to Delete On "Mailbox & Handheld" before. I also just noticed that none of the email filters I have set up through the BlackBerry Internet Service web site are working (this is also where I have had this option checked: "Deleted items: Synchronize deleted items between this mailbox and my device.")

bjcleaver
04-16-2009, 07:05 PM
Just upgraded to 4.5 and still having the same issue. Any other ideas?