View Full Version : Enterprise Server Synchronization

04-13-2009, 07:27 AM
I have a new 8830 World Edition and use both my regular email account and an enterpirse server for my work emails. When I sychronize my BlackBerry with my work computer emails that I have moved from my Outlook inbox to other folders rather than deleting them seem to stay in my Blackberry messages. I only want to see my inbox from my handheld. I can delete them separately, but is there a way to configure the synchronization so that I only see my current inbox on my device?

Thanks for your help

04-13-2009, 08:46 AM
Select the folders you wish to be redirected to the handheld:
Messages > Options > Email Settings > click menu button > Folder Redirection

You might also want to check this setting:
Messages > Options > Hide Filed Messages = Yes

04-13-2009, 09:03 AM
Are the folders in your mailbox or in a PST? Moves to a PST can't be reconciled. Moves within your mailbox should be reconciled IIRC (however, I always file email via my BB so I can't say for certain that is correct).