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View Full Version : Trackwheel not working after unlock (7250)


richc007
11-08-2005, 09:22 PM
(Sometimes) After unlocking the blackberry (7520) the scroll function of the trackwheel stops working. I can click the button and select something fine, but I can't scroll on the application page to another app. The only fix is to remove the battery. then is works fine again for a while.

Any help is appreciated.

Zro
11-08-2005, 11:49 PM
Reload the handheld software. It's not functioning correctly. This should resolve it.

At the same time, if your provider has newer software you can do an upgrade if you wanted.

Zro

richc007
11-09-2005, 08:43 AM
We have seen this happen with more than one of this particular model. I was unable to find any software updates for the 7520. Reloading the desktop software doesn't do anything.

Anyone know where I can find software upgrade for the unit itself?

Thanks